Resume guide · Job Zone 5

Education Administrators, Postsecondaryresume guide.

Plan, direct, or coordinate student instruction, administration, and services, as well as other research and educational activities, at postsecondary A strong Education Administrators, Postsecondary resume shows critical thinking, reading comprehension and active listening, and names the tools you have worked with, such as SAP software, Microsoft Access and SAS.

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Sample resume

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A Education Administrators, Postsecondary resume built in ResumeXRays, annotated against the data below. Flip the pages, try a template, then make it yours.

  1. 1Put a number on retention.Colleges are facing fewer high school graduates each year, so keeping enrolled students matters more than ever. A retention rate that rose shows you can protect enrollment.
  2. 2Show the budget and the hard call.The guide lists planning and controlling budgets. Naming the budget size and how you closed a gap shows judgment, not just bookkeeping.
  3. 3Turn assessment into an outcome.Designing assessments of student learning is this guide's top task. Tying it to a clean accreditation result shows the work held up under review.
  4. 4Show you can reach new students.With fewer traditional-age students, schools are courting working adults with online and hybrid programs. Enrollment numbers for those programs show you can grow in a shrinking market.
  5. 5Name the campus systems you use.Oracle PeopleSoft, IBM SPSS Statistics and SAS are hot tools in this guide, and student information systems are in demand, so they are spelled the way postings spell them.
  6. 6List the doctorate and the master's.Most people in this job hold a master's or a doctorate, so both degrees are listed with their field and year.

Sample resume. The candidate is fictional; the layout and templates are real.

Nadia Ulbricht

Academic Dean, Ed.D.

[email protected] / (269) 555-0169 / Kalamazoo, MI

Summary

Academic dean with fifteen years in college administration, now leading a college of 14 departments, 160 faculty and 3,100 students. Rebuilt advising and early-alert systems that lifted first-year retention 7 points as the region's high school graduating classes shrink. Manage a $21 million budget and led the college's part of a successful reaccreditation visit.

Experience

Academic Dean, College of Arts and Sciences
Stonecrop College / Kalamazoo, MI
Jul 2021 - Present
Raised first-to-second-year retention from 74% to 81% in four years by giving every first-year student a professional advisor and an early-alert flag in the student information system.
Plan and control a $21 million college budget; closed a $1.4 million gap from lower enrollment by merging 11 small programs into 4 without cutting full-time faculty.
Recruited and hired 23 faculty and 6 staff, and set up a peer teaching review that every new hire completes in year one.
Designed learning outcomes assessments for all 38 majors, giving the college its first complete assessment record; the accreditation visit closed with no follow-up required on assessment.
Launched 6 online and hybrid degree-completion programs for working adults, enrolling 410 adult learners by fall 2025.
Prepare semester enrollment, retention and completion reports in IBM SPSS Statistics and Microsoft Excel for the provost and board of trustees.
Associate Dean for Student Success
Wanderwick Community College / Battle Creek, MI
Aug 2016 - Jun 2021
Directed 18 advisors, tutors and support staff serving 6,500 students across two campuses.
Cut the share of students on academic probation from 16% to 11% by requiring an advising meeting before registration.
Built transfer pathways with 4 universities; the share of transfer students finishing a bachelor's rose from 31% to 39% in three years.
Academic Advisor and Assistant Registrar
Tillford College / Grand Rapids, MI
Aug 2011 - Aug 2016
Advised 320 students a year on course selection and progress toward graduation, and moved degree audits into Oracle PeopleSoft, cutting graduation check errors by 70%.

Skills

Systems:Oracle PeopleSoft, Student information systems SIS software, IBM SPSS Statistics, SAS, Microsoft Excel, Microsoft SharePoint, Microsoft PowerPoint
Leadership:Strategic planning, Budget management, Accreditation, Faculty hiring and evaluation, Policy development
Student success:Retention strategy, Academic advising, Learning outcomes assessment, Enrollment management, Online and adult programs

Education

Ed.D., Higher Education Leadership
Thornvale University
2016
M.A., Higher Education Administration
Upland Arbor University
2011

01Also called

O*NET
Academic Affairs Vice President (Academic Affairs VP)Academic DeanAdmissions DirectorCollege PresidentDeanFinancial Aid DirectorInstitutional Research DirectorProvostRegistrarStudents Dean

02Skills employers expect

O*NET

Importance is how much the skill matters to the job; level is how much of it the job demands. Both are worth naming on the resume, in this order.

SkillImportanceLevel
Critical ThinkingVery highAdvanced
Reading ComprehensionVery highAdvanced
Active ListeningVery highAdvanced
InstructingVery highAdvanced
MonitoringVery highAdvanced
SpeakingVery highAdvanced
Time ManagementVery highAdvanced
WritingVery highAdvanced
Active LearningHighAdvanced
Complex Problem SolvingHighAdvanced

03Knowledge areas

O*NET
  • English Language
  • Administration and Management
  • Education and Training
  • Customer and Personal Service
  • Personnel and Human Resources
  • Administrative
  • Computers and Electronics
  • Communications and Media
  • Mathematics
  • Psychology

04Common responsibilities

O*NET

Ordered by importance. Each one is a bullet waiting for a result and a number.

  1. Design or use assessments to monitor student learning outcomes.
  2. Recruit, hire, train, and terminate departmental personnel.
  3. Direct, coordinate, and evaluate the activities of personnel, including support staff engaged in administering academic institutions, departments, or alumni organizations.
  4. Advise students on issues such as course selection, progress toward graduation, and career decisions.
  5. Plan, administer, and control budgets, maintain financial records, and produce financial reports.
  6. Formulate strategic plans for the institution.
  7. Establish operational policies and procedures and make any necessary modifications, based on analysis of operations, demographics, and other research information.
  8. Provide assistance to faculty and staff in duties such as teaching classes, conducting orientation programs, issuing transcripts, and scheduling events.
  9. Represent institutions at community and campus events, in meetings with other institution personnel, and during accreditation processes.
  10. Prepare reports on academic or institutional data.

05Software and tools

O*NET

59 tools across 28 categories. The six largest categories are below; Hot marks a hot technology, In demand a tool employers ask for most often.

Enterprise resource planning ERP software8
+ 3 more
Data base user interface and query software7
+ 2 more
Web page creation and editing software5
  • FacebookHot
  • Adobe Dreamweaver
  • LinkedIn
  • Social media sites
  • Google Sites
Analytical or scientific software4
Computer based training software4
  • Moodle
  • Schoology
  • Common Curriculum
  • Instructure Canvas
Presentation software4
Project management software3
Accounting software2
  • Sage 50 Accounting
  • Fund accounting software
Video creation and editing software2
Word processing software2
Business intelligence and data analysis software1
  • IBM Cognos Impromptu
Cloud-based data access and sharing software1
  • Google Drive
Customer relationship management CRM software1
  • Blackbaud The Raiser's EdgeIn demand
Data base reporting software1
  • SAP BusinessObjects Crystal Reports
Desktop communications software1
  • ParentSquare
Desktop publishing software1
Document management software1
Electronic mail software1
Facilities management software1
  • CollegeNET Schedule 25
Human resources software1
  • Human resource management software HRMS
Instant messaging software1
  • GroupMe
Internet browser software1
Mobile messaging service software1
  • Intrado SchoolMessenger
Office suite software1
Process mapping and design software1
Spreadsheet software1
Video conferencing software1
  • Google MeetIn demand
Web platform development software1

06Education and preparation

O*NET
Typical education
Master's Degree
48% of surveyed workers. Others report Doctoral Degree (37%) and Bachelor's Degree (8%).
Preparation level
Job Zone 5 · Extensive preparation
Usually a graduate degree and extensive related experience.

07Putting it on your resume

ResumeXRays guidance
BEE · How to show it

Lead with what you built. For a Job Zone 5 role, hiring managers and parsers both look for outcomes before credentials. Put two or three results at the top of each job entry, with the scale or effect stated plainly.

Name the tools exactly. This occupation is heavy on named software. A skills section that says "SAP software, Microsoft Access, SAS, IBM SPSS Statistics" matches more job descriptions than a general phrase. Use the spelling employers use.

Show reading comprehension and active listening, not just critical thinking. Reading comprehension and active listening rank close to critical thinking for this occupation. One bullet per role that shows a decision, a tradeoff or a result covers them.

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