Resume guide · Job Zone 4

Training and Development Managersresume guide.

Plan, direct, or coordinate the training and development activities and staff of an organization. A strong Training and Development Managers resume shows learning strategies, active listening and instructing, and names the tools you have worked with, such as Microsoft PowerPoint, Adobe Acrobat and Adobe Photoshop.

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01Also called

O*NET
Education and Development ManagerL and D Director (Learning and Development Director)Learning ManagerOrganizational Development Manager (OD Manager)Staff Development DirectorStaff Training and Development ManagerTraining and Development Coordinator (T and D Coordinator)Training and Development Director (T and D Director)Training DirectorTraining Manager

02Skills employers expect

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Importance is how much the skill matters to the job; level is how much of it the job demands. Both are worth naming on the resume, in this order.

SkillImportanceLevel
Learning StrategiesVery highAdvanced
Active ListeningVery highAdvanced
InstructingVery highAdvanced
Reading ComprehensionVery highAdvanced
SpeakingVery highAdvanced
CoordinationHighIntermediate
MonitoringHighAdvanced
Social PerceptivenessHighIntermediate
WritingHighAdvanced
Active LearningHighAdvanced

03Knowledge areas

O*NET
  • Education and Training
  • English Language
  • Administration and Management
  • Personnel and Human Resources
  • Customer and Personal Service
  • Communications and Media
  • Psychology
  • Computers and Electronics
  • Administrative
  • Design

04Common responsibilities

O*NET

Ordered by importance. Each one is a bullet waiting for a result and a number.

  1. Analyze training needs to develop new training programs or modify and improve existing programs.
  2. Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
  3. Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
  4. Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
  5. Conduct orientation sessions and arrange on-the-job training for new hires.
  6. Train instructors and supervisors in techniques and skills for training and dealing with employees.
  7. Develop and organize training manuals, multimedia visual aids, and other educational materials.
  8. Prepare training budget for department or organization.
  9. Develop testing and evaluation procedures.
  10. Conduct or arrange for ongoing technical training and personal development classes for staff members.

05Software and tools

O*NET

96 tools across 20 categories. The six largest categories are below; Hot marks a hot technology, In demand a tool employers ask for most often.

Computer based training software61
  • Learning management system LMSIn demand
  • Moodle
  • Common Curriculum
  • Adobe Captivate
  • Adobe Presenter
  • Articulate Rapid E-Learning Studio
  • SumTotal Systems ToolBook
  • Alchemy Systems SISTEM
  • Beeline Learning Management System LMS
  • Blatant Media Absorb LMS
  • Brainshark Rapid Learning
  • Cobent Learning and Compliance Suite LCS
  • Computer Generated Solutions Learning Management System
  • Cornerstone OnDemand Cornerstone Learning
  • dominKnow Learning Center
  • Eedo Knowledgeware Eedo Force Ten
  • ElearningForce JoomlaLMS
  • EZ LCMS
  • FlexTraining Total e-Learning Solution
  • G-Cube Solutions Wizdom Web LMS
  • GeoMetrix Data Systems Training Partner
  • ICS Learning Group Inquisiq EX
  • Ikonami AT-Learning Tool
  • Inspired eLearning iLMS
  • Intelladon Enterprise Knowledge Platform EKP
  • Intelligent Information Conversion Technologies MeritScholar
  • Intellum Rollbook
  • Learn HQ Activate LMS
  • Medworxx Learning Management System
  • Mzinga On-Demand Learning Suite
  • NetDimensions Enterprise Knowledge Platform EKP
  • OnPoint Digital OnPoint Learning & Performance Suite
  • Operitel LearnFlex
  • Pathlore LMS
  • Plateau Learning Management System LMS
  • PRO-ductivity Systems Compliance Training Manager Web
  • Right Reason Technologies RightTrack
  • RISC Virtual Training Assistant
  • SkillSoft SkillPort
  • SumTotal Systems TotalLMS
  • techniques.org knowledgeWorks LMS
  • Telania eLeaP Learning Management System LMS/LCMS
  • The Human Equation InSite LMS
  • TrainCaster LMS
  • TrainOnTrack Learning Management System LMS
  • Trivantis Lectora
  • Upside Learning UpsideLMS
  • Xerceo Learn
  • Xyleme Learning Content Management System LCMS
  • Ziiva Prosperity LMS
  • AgileView Software SmartView
  • FunEducation Outstart Trainer
  • HunterStone THESIS
  • iLinc Communications LearnLinc
  • Kookaburra Studios Knowledge Presenter
  • LeanForward LearnPoint
  • Learn.com CourseMaker Studio
  • Open e-LMS
  • Rapid Intake Unison
  • Saba Centra
  • SyberWorks Training Center
+ 56 more
Presentation software7
  • Microsoft PowerPointHotIn demand
  • Caliban Mindwear HyperGASP
  • Dazzlersoft DazzlerMax
  • Flying PopCorn
  • Freeze.com Ovation Studio Pro
  • Magenta MultiMedia Tools Magenta II
  • MediaChance Multimedia Builder
+ 2 more
Web page creation and editing software5
  • Adobe Dreamweaver
  • Microsoft FrontPage
  • eXe
  • Linspire Nvu
  • SAFARI Video Networks eZediaQTI
Enterprise resource planning ERP software3
Development environment software2
Document management software2
Graphics or photo imaging software2
Video conferencing software2
  • Cisco WebexHot
  • WBT Systems TopClass
Customer relationship management CRM software1
  • Blackbaud The Raiser's EdgeIn demand
Data base management system software1
  • Apache CassandraHot
Data base user interface and query software1
  • Blackboard software
Desktop publishing software1
Electronic mail software1
Internet browser software1
Medical software1
  • Epic SystemsHotIn demand
Office suite software1
Project management software1
Spreadsheet software1
Web platform development software1
Word processing software1

06Education and preparation

O*NET
Typical education
Bachelor's Degree
71% of surveyed workers. Others report Master's Degree (21%) and Post-Baccalaureate Certificate (7%).
Preparation level
Job Zone 4 · Considerable preparation
Usually a four-year degree and several years of related experience.

07Putting it on your resume

ResumeXRays guidance
BEE · How to show it

Lead with what you built. For a Job Zone 4 role, hiring managers and parsers both look for outcomes before credentials. Put two or three results at the top of each job entry, with the scale or effect stated plainly.

Name the tools exactly. This occupation is heavy on named software. A skills section that says "Microsoft PowerPoint, Adobe Acrobat, Adobe Photoshop, Adobe Illustrator" matches more job descriptions than a general phrase. Use the spelling employers use.

Show active listening and instructing, not just learning strategies. Active listening and instructing rank close to learning strategies for this occupation. One bullet per role that shows a decision, a tradeoff or a result covers them.

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