Resume guide · Job Zone 4
Management Analystsresume guide.
Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations A strong Management Analysts resume shows active listening, critical thinking and reading comprehension, and names the tools you have worked with, such as JavaScript, Hypertext markup language HTML and PHP.
See a sample Management Analysts resumeAnnotated against this guide · 3 templates↓Sample resume
This guide, on a real page.
A Management Analysts resume built in ResumeXRays, annotated against the data below. Flip the pages, try a template, then make it yours.
- 1Split the study and the result into two bullets.This guide lists "Interview personnel and conduct on-site observation" and "Analyze data gathered and develop solutions" as core tasks. One bullet shows the digging, the next shows the measurable change it led to.
- 2Show AI work that went past the pilot.Clients now want AI pilots turned into everyday work with clear rules. Naming the review rules and the time saved shows Judgment and Decision Making, not just interest in AI.
- 3Tie your dashboards to outcomes someone signed off on.Government and consulting contracts are moving to pay for results. Power BI and SQL are tools this guide lists as in demand, and this bullet shows them measuring what the client cares about.
- 4Put a dollar figure on cost work."Cost analysis" is one of the study types this guide names. A yearly savings number is the first thing a hiring manager looks for in it.
- 5Name your PMP and Six Sigma training.Many analyst and consulting postings ask for PMP or Lean Six Sigma, and agencies often require them on contract staff. List each one by its full name.
- 6A master's degree is worth its own line.About a quarter of people in this role hold a master's degree, and public sector work often prefers an MPA, so it gets listed above the bachelor's.
Sample resume. The candidate is fictional; the layout and templates are real.
01Also called
O*NETAdministrative AnalystBusiness AnalystBusiness ConsultantEmployment Programs AnalystManagement AnalystManagement ConsultantOrganizational Development ConsultantPerformance Management AnalystProgram Management AnalystAdministrative Support Coordinator
02Skills employers expect
O*NETImportance is how much the skill matters to the job; level is how much of it the job demands. Both are worth naming on the resume, in this order.
| Skill | Importance | Level |
|---|---|---|
| Active Listening | Very high | Advanced |
| Critical Thinking | Very high | Advanced |
| Reading Comprehension | Very high | Advanced |
| Complex Problem Solving | Very high | Advanced |
| Judgment and Decision Making | Very high | Advanced |
| Speaking | Very high | Advanced |
| Writing | Very high | Advanced |
| Coordination | High | Advanced |
| Monitoring | High | Advanced |
| Social Perceptiveness | High | Advanced |
03Knowledge areas
O*NET- English Language
- Administration and Management
- Customer and Personal Service
- Mathematics
- Education and Training
- Computers and Electronics
- Economics and Accounting
- Law and Government
- Personnel and Human Resources
- Sales and Marketing
04Common responsibilities
O*NETOrdered by importance. Each one is a bullet waiting for a result and a number.
- Gather and organize information on problems or procedures.
- Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
- Analyze data gathered and develop solutions or alternative methods of proceeding.
- Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
- Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
- Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
- Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
- Review forms and reports and confer with management and users about format, distribution, and purpose, identifying problems and improvements.
- Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.
- Design, evaluate, recommend, and approve changes of forms and reports.
05Software and tools
O*NET216 tools across 59 categories. The six largest categories are below; Hot marks a hot technology, In demand a tool employers ask for most often.
Web platform development software22
- JavaScriptHotIn demand
- Hypertext markup language HTMLHotIn demand
- PHPHotIn demand
- Cascading style sheets CSSHotIn demand
- JavaScript Object Notation JSONHotIn demand
- Node.jsHotIn demand
- Google AngularHotIn demand
- Spring FrameworkHotIn demand
- Microsoft Active Server Pages ASPHot
- AJAXHot
- Apache TomcatHot
- Microsoft ASP.NETHot
- DrupalIn demand
- Extensible hypertext markup language XHTML
- Dynamic hypertext markup language DHTML
- Oracle JavaServer Pages JSP
- Apache Struts
- Ruby on Rails
- Enterprise JavaBeans
- Ext JS
- Backbone.js
- Microsoft ASP.NET Core MVC
+ 17 more
Development environment software17
- CHotIn demand
- Microsoft Azure softwareHotIn demand
- Microsoft Visual StudioHotIn demand
- Microsoft Visual Basic for Applications VBAHotIn demand
- Eclipse IDEHotIn demand
- Microsoft .NET FrameworkHotIn demand
- Microsoft PowerShellHotIn demand
- GoHotIn demand
- Apache KafkaHotIn demand
- Microsoft Visual BasicHot
- RubyHot
- Apache MavenHot
- Microsoft Visual Basic Scripting Edition VBScript
- Adobe ActionScript
- Integrated development environment IDE software
- Apache Ant
- Common business oriented language COBOL
+ 12 more
Data base user interface and query software14
- Microsoft AccessHotIn demand
- Structured query language SQLHotIn demand
- Microsoft SQL ServerHotIn demand
- Oracle DatabaseHotIn demand
- Amazon Web Services AWS softwareHotIn demand
- MySQLHotIn demand
- Amazon RedshiftHotIn demand
- Transact-SQLHotIn demand
- Amazon Elastic Compute Cloud EC2Hot
- Database software
- FileMaker Pro
- Blackboard software
- Airtable
- Oracle JDBC
+ 9 more
Enterprise resource planning ERP software14
- SAP softwareHotIn demand
- Oracle PeopleSoftHot
- Microsoft Dynamics
- Oracle JD Edwards EnterpriseOne
- Oracle Hyperion
- SAP Business Objects
- Microsoft Dynamics GP
- NetSuite ERP
- Oracle PeopleSoft Financials
- Oracle Fusion Applications
- Oracle Agile Product Lifecycle Management PLM
- IBM Cognos ReportNet
- Microsoft Business Intelligence BI
- Oracle Business Intelligence Publisher
+ 9 more
Object or component oriented development software14
- PythonHotIn demand
- C++HotIn demand
- RHotIn demand
- Oracle JavaHotIn demand
- PerlHotIn demand
- C#HotIn demand
- jQueryHotIn demand
- ScalaHotIn demand
- Microsoft SQL Server Reporting Services SSRSHot
- SwiftHot
- Apache Groovy
- Advanced business application programming ABAP
- Microsoft ActiveX
- Jupyter Notebook
+ 9 more
Operating system software12
- Microsoft WindowsHotIn demand
- LinuxHotIn demand
- UNIXHotIn demand
- Apple macOSHotIn demand
- Shell scriptHotIn demand
- BashHotIn demand
- Red Hat Enterprise LinuxHotIn demand
- Oracle Solaris
- Hewlett Packard HP-UX
- Job control language JCL
- Ubuntu
- KornShell
+ 7 more
Data base management system software11
- Apache HadoopHotIn demand
- NoSQLHotIn demand
- MongoDBHotIn demand
- Oracle PL/SQLHotIn demand
- Teradata DatabaseHot
- Apache HiveHot
- Apache CassandraHot
- ElasticsearchHot
- Apache Pig
- Relational database management software
- Apache Solr
+ 6 more
Business intelligence and data analysis software8
- TableauHotIn demand
- Microsoft Power BIHotIn demand
- Apache SparkHotIn demand
- Alteryx softwareHotIn demand
- IBM Cognos Impromptu
- Qlik Tech QlikView
- MicroStrategy
- Oracle Business Intelligence Enterprise Edition
+ 3 more
Analytical or scientific software5
- SASHotIn demand
- The MathWorks MATLABHotIn demand
- IBM SPSS StatisticsHotIn demand
- StataCorp StataIn demand
- Minitab
Medical software5
- Epic SystemsHotIn demand
- MEDITECH softwareHot
- Medical procedure coding software
- Healthcare common procedure coding system HCPCS
- Medical condition coding software
Project management software5
- Microsoft ProjectHotIn demand
- Atlassian ConfluenceHotIn demand
- Microsoft TeamsHotIn demand
- Oracle Primavera Enterprise Project Portfolio ManagementHot
- Microsoft Team Foundation ServerHot
Electronic mail software4
- Microsoft OutlookHotIn demand
- IBM Notes
- Microsoft Exchange
- MicroFocus GroupWise
Enterprise application integration software4
- Extensible markup language XMLHotIn demand
- Microsoft SQL Server Integration Services SSISHotIn demand
- IBM InfoSphere DataStage
- Atlassian Bamboo
Human resources software4
- ADP Workforce NowIn demand
- Human resource management software HRMS
- Oracle Taleo
- Ceridian Dayforce enterprise HCM
Word processing software4
- Microsoft WordHotIn demand
- Google DocsHot
- Microsoft OneNote
- 3M Post-it App
Accounting software3
- Tax softwareIn demand
- Sage 50 Accounting
- Fund accounting software
Application server software3
- GitHubHotIn demand
- Oracle WebLogic Server
- Red Hat WildFly
Configuration management software3
- PuppetHot
- ChefHot
- Perforce Helix software
Customer relationship management CRM software3
- Salesforce softwareHotIn demand
- Blackbaud The Raiser's EdgeIn demand
- Oracle Eloqua
Presentation software3
- Microsoft PowerPointHotIn demand
- Google Slides
- Mentimeter
Program testing software3
- SeleniumHotIn demand
- JUnitHot
- Hewlett Packard LoadRunner
Video conferencing software3
- Cisco WebexHot
- Google MeetIn demand
- LogMeIn GoToMeeting
Cloud-based data access and sharing software2
- Google Drive
- Dropbox
Cloud-based management software2
- Splunk EnterpriseHotIn demand
- IBM WebSphere
Data base reporting software2
- SAP Crystal Reports
- Information Builders WebFOCUS
Desktop communications software2
- Eko
- Skype
Desktop publishing software2
- Adobe InDesignHotIn demand
- Microsoft Publisher
Document management software2
- Microsoft SharePointHotIn demand
- Adobe AcrobatHotIn demand
File versioning software2
- GitHotIn demand
- Apache Subversion SVNHot
Financial analysis software2
- Oracle E-Business Suite Financials
- Delphi Technology
Geographic information system2
- ESRI ArcGIS softwareHotIn demand
- Geographic information system GIS softwareIn demand
Graphics or photo imaging software2
- Trimble SketchUp ProHotIn demand
- SmugMug Flickr
Network monitoring software2
- Wireshark
- Nagios
Object oriented data base management software2
- PostgreSQLHotIn demand
- Hibernate ORMHot
Requirements analysis and system architecture software2
- Unified modeling language UML
- IBM Rational RequisitePro
Transaction security and virus protection software2
- NortonLifeLock cybersecurity software
- McAfee
Web page creation and editing software2
- Adobe Dreamweaver
Access software1
- Citrix cloud computing software
Backup or archival software1
- Veritas NetBackup
Clustering software1
- VMware
Communications server software1
- IBM Domino
Content workflow software1
- Atlassian JIRAHotIn demand
Data mining software1
- Google AnalyticsHotIn demand
Enterprise system management software1
- IBM Power Systems software
Expert system software1
- Ansible softwareHotIn demand
Graphical user interface development software1
- Salesforce Visualforce
Industrial control software1
- Supervisory control and data acquisition SCADA software
Information retrieval or search software1
- LexisNexis
Internet browser software1
- Web browser softwareIn demand
Metadata management software1
- Quest Erwin Data Modeler
Network conferencing software1
- Slido interaction software
Network security and virtual private network VPN equipment software1
- Virtual private networking VPN software
Office suite software1
- Microsoft Office softwareHotIn demand
Portal server software1
- Apache HTTP Server
Process mapping and design software1
- Microsoft VisioHotIn demand
Sales and marketing software1
- Marketo Marketing AutomationHot
Spreadsheet software1
- Microsoft ExcelHotIn demand
Transaction server software1
- Customer information control system CICS
Video creation and editing software1
- Screencastify
06Education and preparation
O*NETTypical education
Bachelor's Degree
57% of surveyed workers. Others report Master's Degree (24%) and Some College Courses (10%).
Preparation level
Job Zone 4 · Considerable preparation
Usually a four-year degree and several years of related experience.
07Putting it on your resume
ResumeXRays guidanceBEE · How to show it
Lead with what you built. For a Job Zone 4 role, hiring managers and parsers both look for outcomes before credentials. Put two or three results at the top of each job entry, with the scale or effect stated plainly.
Name the tools exactly. This occupation is heavy on named software. A skills section that says "JavaScript, Hypertext markup language HTML, PHP, Cascading style sheets CSS" matches more job descriptions than a general phrase. Use the spelling employers use.
Show critical thinking and reading comprehension, not just active listening. Critical thinking and reading comprehension rank close to active listening for this occupation. One bullet per role that shows a decision, a tradeoff or a result covers them.
Run your resume through the free scan →See your fitbefore youhit apply.
Drop your resume and see what a parser flags before you send it. Free, no card.
Analyze your resume free →$0 to start · No card · Free plan forever