Resume guide · Job Zone 4

Computer Systems Analystsresume guide.

Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system A strong Computer Systems Analysts resume shows speaking, reading comprehension and active listening, and names the tools you have worked with, such as C, Microsoft Azure software and Microsoft Visual Studio.

See a sample Computer Systems Analysts resumeAnnotated against this guide · 3 templates↓
Sample resume

This guide, on a real page.

A Computer Systems Analysts resume built in ResumeXRays, annotated against the data below. Flip the pages, try a template, then make it yours.

  1. 1Use the titles postings use.Computer systems analyst, requirements and data modeling come straight from this guide's titles and tasks, so a recruiter's search finds you.
  2. 2Show cloud work with a clear outcome.Employers are hiring for cloud migration right now. Record counts and zero data loss show Systems Analysis and Systems Evaluation, two skills this guide rates high.
  3. 3Show you got people to agree."Consult with management to ensure agreement on system principles" from the guide becomes a design the business signed off on and the time it saved.
  4. 4Measure any AI tool you brought in.Companies want analysts who can test AI and prove it works. A pilot with before and after numbers shows Judgment and Decision Making, not hype.
  5. 5List the tools by their real names.SQL, Microsoft Power BI, Tableau, ServiceNow, Atlassian JIRA and Microsoft Azure software are all hot technologies in this guide, spelled the way it spells them.
  6. 6Keep education to one line.Most systems analysts have a two-year or four-year degree, so the degree, school and year are enough.

Sample resume. The candidate is fictional; the layout and templates are real.

Uma Bertrand

Computer Systems Analyst

[email protected] / (515) 555-0134 / Des Moines, IA

Summary

Computer systems analyst with seven years turning business problems into working systems for insurance and agriculture companies. Gather requirements, model data and write specs that developers can build from, then test and support the result in production. Recently led the analysis for a policy system move to Microsoft Azure that went live with no data loss.

Experience

Senior Systems Analyst
Amberwick Mutual Insurance / Des Moines, IA
Jan 2022 - Present
Led requirements and data mapping for moving the policy administration system from on-premises Microsoft SQL Server to Microsoft Azure; 1.2M policy records migrated with zero data loss and 6 hours of planned downtime.
Met with underwriting and claims managers to agree on how policy, billing and claims data should link, then designed the integration that ended 3 nightly file transfers and cut claim setup time from 2 days to 4 hours.
Recommended adding AI ticket triage to ServiceNow for internal support after a 6-week pilot; first-response time fell 45% and 30% of password and access tickets now resolve without an agent.
Wrote test plans and ran user acceptance testing for 9 releases, catching 70+ defects before production and keeping post-release incidents under 2 per release.
Built Microsoft Power BI dashboards on SQL queries that show claims cycle time by region, now used by 40 managers in weekly reviews.
Systems Analyst
Dellwood Agricultural Cooperative / Ankeny, IA
May 2019 - Jan 2022
Troubleshot failures in the grain inventory and settlement system, bringing average time to restore from 5 hours to 90 minutes with a documented runbook.
Specified inputs and reports for a new cost analysis module linking inventory and SAP software, giving 28 elevator sites daily margin numbers instead of monthly ones.
Automated monthly patron statements with Python and SQL, saving the accounting team about 30 hours a month.
IT Support Analyst
Dellwood Agricultural Cooperative / Ankeny, IA
Jun 2017 - May 2019
Resolved 25 to 30 tickets a day for 400 staff across 28 sites, with a 94% satisfaction score.

Skills

Analysis:Requirements gathering, data modeling, process mapping, systems integration, user acceptance testing, cloud migration planning
Data and languages:Structured query language SQL, Microsoft SQL Server, Python, Microsoft Power BI, Tableau, SAP software
Platforms and tools:Microsoft Azure software, ServiceNow, Atlassian JIRA, Atlassian Confluence, Microsoft Visio, GitHub

Certifications

Certification of Capability in Business Analysis (CCBA), International Institute of Business Analysis
Microsoft Certified: Azure Fundamentals, Microsoft

Education

Bachelor of Science in Management Information Systems
Clearwing State University
2017

01Also called

O*NET
Applications AnalystBusiness Systems AnalystComputer AnalystComputer Systems AnalystComputer Systems ConsultantInformation Systems Analyst (ISA)IT Analyst (Information Technology Analyst)IT Systems Analyst (Information Technology Systems Analyst)Programmer AnalystSystems Analyst

02Skills employers expect

O*NET

Importance is how much the skill matters to the job; level is how much of it the job demands. Both are worth naming on the resume, in this order.

SkillImportanceLevel
SpeakingVery highAdvanced
Reading ComprehensionHighAdvanced
Active ListeningHighAdvanced
Critical ThinkingHighAdvanced
Systems AnalysisHighAdvanced
Systems EvaluationHighAdvanced
Active LearningHighAdvanced
Judgment and Decision MakingHighAdvanced
Complex Problem SolvingHighAdvanced
MonitoringHighAdvanced

03Knowledge areas

O*NET
  • Computers and Electronics
  • Customer and Personal Service
  • English Language
  • Mathematics
  • Administration and Management
  • Education and Training
  • Telecommunications
  • Engineering and Technology
  • Administrative
  • Personnel and Human Resources

04Common responsibilities

O*NET

Ordered by importance. Each one is a bullet waiting for a result and a number.

  1. Troubleshoot program and system malfunctions to restore normal functioning.
  2. Provide staff and users with assistance solving computer-related problems, such as malfunctions and program problems.
  3. Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
  4. Use the computer in the analysis and solution of business problems, such as development of integrated production and inventory control and cost analysis systems.
  5. Coordinate and link the computer systems within an organization to increase compatibility so that information can be shared.
  6. Use object-oriented programming languages, as well as client and server applications development processes and multimedia and Internet technology.
  7. Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling, and information engineering.
  8. Consult with management to ensure agreement on system principles.
  9. Specify inputs accessed by the system and plan the distribution and use of the results.
  10. Expand or modify system to serve new purposes or improve work flow.

05Software and tools

O*NET

311 tools across 67 categories. The six largest categories are below; Hot marks a hot technology, In demand a tool employers ask for most often.

Development environment software29
  • CHotIn demand
  • Microsoft Azure softwareHotIn demand
  • Microsoft Visual StudioHotIn demand
  • Microsoft Visual Basic for Applications VBAHotIn demand
  • Eclipse IDEHotIn demand
  • Microsoft .NET FrameworkHotIn demand
  • Microsoft PowerShellHotIn demand
  • GoHotIn demand
  • Apache KafkaHotIn demand
  • Microsoft Visual BasicHot
  • RubyHot
  • Apache MavenHot
  • Oracle Java 2 Platform Enterprise Edition J2EEHot
  • Oracle SQL DeveloperHot
  • National Instruments LabVIEWIn demand
  • VerilogIn demand
  • Microsoft Visual Basic Scripting Edition VBScript
  • Adobe ActionScript
  • Formula translation/translator FORTRAN
  • Integrated development environment IDE software
  • Apache Ant
  • Common business oriented language COBOL
  • Ada
  • IBM Rational ClearQuest
  • IBM Rational Rose XDE
  • OpenAI ChatGPT
  • Embarcadero JBuilder
  • J
  • Symantec Visual Cafe
+ 24 more
Web platform development software27
  • JavaScriptHotIn demand
  • Hypertext markup language HTMLHotIn demand
  • PHPHotIn demand
  • Cascading style sheets CSSHotIn demand
  • JavaScript Object Notation JSONHotIn demand
  • Node.jsHotIn demand
  • Google AngularHotIn demand
  • ReactHotIn demand
  • Spring FrameworkHotIn demand
  • Microsoft Active Server Pages ASPHot
  • AJAXHot
  • Apache TomcatHot
  • DjangoHot
  • Microsoft ASP.NETHot
  • DrupalIn demand
  • Extensible hypertext markup language XHTML
  • Dynamic hypertext markup language DHTML
  • Oracle JavaServer Pages JSP
  • Apache Struts
  • Ruby on Rails
  • Enterprise JavaBeans
  • LAMP Stack
  • Ext JS
  • Backbone.js
  • Microsoft ASP.NET Core MVC
  • Adobe Flex
  • Adobe ColdFusion
+ 22 more
Program testing software24
  • SeleniumHotIn demand
  • JUnitHot
  • Hewlett Packard LoadRunner
  • System testing software
  • Defect tracking software
  • Load testing software
  • Regression testing software
  • Usability testing software
  • Dynamic analysis software
  • Functional testing software
  • IBM Rational PurifyPlus
  • Integration testing software
  • Interoperability testing software
  • Migration testing software
  • Mutation testing software
  • Personal computer diagnostic software
  • Recovery testing software
  • Security testing software
  • Static analysis software
  • Stress testing software
  • Test design software
  • Test implementation software
  • Unit testing software
  • Compatibility testing software
+ 19 more
Object or component oriented development software22
  • PythonHotIn demand
  • C++HotIn demand
  • RHotIn demand
  • Oracle JavaHotIn demand
  • PerlHotIn demand
  • C#HotIn demand
  • jQueryHotIn demand
  • ScalaHotIn demand
  • Microsoft SQL Server Reporting Services SSRSHot
  • SwiftHot
  • Apache Groovy
  • Advanced business application programming ABAP
  • Microsoft ActiveX
  • Objective C
  • Microsoft Visual Basic.NET
  • Jupyter Notebook
  • Microsoft Visual C# .NET
  • Eiffel
  • Smalltalk
  • Component object model COM software
  • Distributed component object model DCOM software
  • Rapide
+ 17 more
Data base user interface and query software17
+ 12 more
Data base management system software13
  • Apache HadoopHotIn demand
  • NoSQLHotIn demand
  • MongoDBHotIn demand
  • Oracle PL/SQLHotIn demand
  • Teradata DatabaseHot
  • Apache HiveHot
  • Apache CassandraHot
  • ElasticsearchHot
  • Amazon DynamoDBHot
  • Apache Pig
  • Relational database management software
  • Apache Solr
  • SAP Adaptive Server Enterprise
+ 8 more
Operating system software13
  • Microsoft WindowsHotIn demand
  • LinuxHotIn demand
  • UNIXHotIn demand
  • Apple macOSHotIn demand
  • Shell scriptHotIn demand
  • BashHotIn demand
  • Red Hat Enterprise LinuxHotIn demand
  • UNIX ShellHot
  • Oracle Solaris
  • Hewlett Packard HP-UX
  • Job control language JCL
  • Ubuntu
  • KornShell
+ 8 more
Configuration management software12
  • PuppetHot
  • ChefHot
  • Perforce Helix software
  • Automated installation software
  • IBM Rational ClearCase
  • Patch and update management software
  • Application management software
  • Software distribution software
  • HyperSpace
  • InstallShield
  • Systems and application deployment and migration software
  • Wise Solutions Wise for Windows Installer
+ 7 more
Enterprise resource planning ERP software11
+ 6 more
Application server software8
  • GitHubHotIn demand
  • DockerHotIn demand
  • Microsoft Windows ServerHotIn demand
  • Spring BootHotIn demand
  • Red Hat OpenShiftHot
  • Oracle WebLogic Server
  • Red Hat WildFly
  • Oracle Application Server
+ 3 more
Business intelligence and data analysis software8
  • TableauHotIn demand
  • Microsoft Power BIHotIn demand
  • Apache SparkHotIn demand
  • IBM Cognos Impromptu
  • Qlik Tech QlikView
  • MicroStrategy
  • Oracle Business Intelligence Enterprise Edition
  • Business intelligence system software
+ 3 more
Enterprise application integration software8
  • Extensible markup language XMLHotIn demand
  • Microsoft SQL Server Integration Services SSISHotIn demand
  • IBM InfoSphere DataStage
  • Atlassian Bamboo
  • Oracle Fusion Middleware
  • SAP NetWeaver BW
  • SAP NetWeaver
  • WebFOCUS
+ 3 more
Analytical or scientific software7
+ 2 more
Computer aided design CAD software5
  • Dassault Systemes CATIAIn demand
  • Computer aided design and drafting CADD software
  • Electronic design automation EDA software
  • OrCAD Capture
  • SpectraQuest
Desktop communications software5
  • Skype
  • Remote control software
  • Symantec pcAnywhere
  • CrossTec NetOp Remote Control
  • Stac Software ReachOut
Medical software5
  • Epic SystemsHotIn demand
  • MEDITECH softwareHot
  • Medical procedure coding software
  • Healthcare common procedure coding system HCPCS
  • Medical condition coding software
Project management software5
  • Microsoft ProjectHotIn demand
  • Atlassian ConfluenceHotIn demand
  • Microsoft TeamsHotIn demand
  • Oracle Primavera Enterprise Project Portfolio ManagementHot
  • Microsoft Team Foundation ServerHot
Requirements analysis and system architecture software5
  • Unified modeling language UML
  • Requirements management software
  • AcmeStudio
  • Architecture description language ADL
  • Popkin System Architect
Cloud-based management software4
  • Splunk EnterpriseHotIn demand
  • Amazon Web Services AWS CloudFormationHotIn demand
  • Oracle Cloud softwareHot
  • IBM WebSphere
Metadata management software4
  • Quest Erwin Data Modeler
  • Informatica Corporation PowerCenter
  • Oracle Master Data Management MDM Suite
  • SAP Master Data Management MDM
Network monitoring software4
  • Wireshark
  • Nagios
  • Snort
  • Network intrusion prevention systems NIPS
Transaction server software4
  • Microsoft Internet Information Services (IIS)In demand
  • Web server softwareIn demand
  • Customer information control system CICS
  • Sun Microsystems Sun ONE
Customer relationship management CRM software3
Electronic mail software3
File versioning software3
  • GitHotIn demand
  • Apache Subversion SVNHot
  • Version control softwareIn demand
Financial analysis software3
  • Oracle E-Business Suite Financials
  • Delphi Technology
  • Cost estimating software
Human resources software3
  • ADP Workforce NowIn demand
  • Human resource management software HRMS
  • Oracle Taleo
Object oriented data base management software3
  • PostgreSQLHotIn demand
  • Hibernate ORMHot
  • Microsoft Visual FoxPro
Transaction security and virus protection software3
  • NortonLifeLock cybersecurity software
  • McAfee
  • Virus scanning software
Word processing software3
Access software2
  • Citrix cloud computing software
  • Access management software
Accounting software2
  • Tax softwareIn demand
  • Fund accounting software
Administration software2
  • Cisco Systems CiscoWorks
  • Element management software
Backup or archival software2
  • Veritas NetBackup
  • System and data disaster recovery software
Data base reporting software2
  • SAP Crystal Reports
  • Oracle Business Intelligence Suite
Document management software2
Geographic information system2
Graphics or photo imaging software2
Pattern design software2
  • Diagramming software
  • Omni Group OmniGraffle
Process mapping and design software2
Cloud-based data access and sharing software1
  • SlackHot
Clustering software1
  • VMware
Communications server software1
  • IBM Domino
Compiler and decompiler software1
  • Time sharing option TSO software
Content workflow software1
  • Atlassian JIRAHotIn demand
Data mining software1
  • Google AnalyticsHotIn demand
Desktop publishing software1
Enterprise system management software1
  • IBM Power Systems software
Expert system software1
  • Ansible softwareHotIn demand
Graphical user interface development software1
  • Salesforce Visualforce
Helpdesk or call center software1
  • Help desk software
Industrial control software1
  • Supervisory control and data acquisition SCADA software
Information retrieval or search software1
  • LexisNexis
Instant messaging software1
  • Blink
Internet directory services software1
  • Active directory software
Internet protocol IP multimedia subsystem software1
  • Voice over internet protocol VoIP system software
Network conferencing software1
  • Slido interaction software
Network security and virtual private network VPN equipment software1
  • Virtual private networking VPN software
Office suite software1
Portal server software1
  • Apache HTTP Server
Presentation software1
Sales and marketing software1
  • Marketo Marketing AutomationHot
Spreadsheet software1
Storage networking software1
  • Amazon Simple Storage Service S3
Video conferencing software1
  • Cisco WebexHot
Video creation and editing software1
Web page creation and editing software1
  • Adobe Dreamweaver

06Education and preparation

O*NET
Typical education
Associate's Degree or other 2-year degree
51% of surveyed workers. Others report Bachelor's Degree (42%) and Some College Courses (5%).
Preparation level
Job Zone 4 · Considerable preparation
Usually a four-year degree and several years of related experience.

07Putting it on your resume

ResumeXRays guidance
BEE · How to show it

Lead with what you built. For a Job Zone 4 role, hiring managers and parsers both look for outcomes before credentials. Put two or three results at the top of each job entry, with the scale or effect stated plainly.

Name the tools exactly. This occupation is heavy on named software. A skills section that says "C, Microsoft Azure software, Microsoft Visual Studio, Microsoft Visual Basic for Applications VBA" matches more job descriptions than a general phrase. Use the spelling employers use.

Show reading comprehension and active listening, not just speaking. Reading comprehension and active listening rank close to speaking for this occupation. One bullet per role that shows a decision, a tradeoff or a result covers them.

Run your resume through the free scan →

See your fitbefore youhit apply.

Drop your resume and see what a parser flags before you send it. Free, no card.

Analyze your resume free →$0 to start · No card · Free plan forever