Lodging Managersresume guide.
Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations. A strong Lodging Managers resume shows active listening, service orientation and management of personnel resources, and names the tools you have worked with, such as Microsoft Access, Microsoft Outlook and Microsoft Office software.
See how a parser reads your resumeFree, no card→01Also called
O*NET02Skills employers expect
O*NETImportance is how much the skill matters to the job; level is how much of it the job demands. Both are worth naming on the resume, in this order.
| Skill | Importance | Level |
|---|---|---|
| Active Listening | Very high | Advanced |
| Service Orientation | Very high | Advanced |
| Management of Personnel Resources | Very high | Advanced |
| Social Perceptiveness | Very high | Intermediate |
| Speaking | Very high | Advanced |
| Coordination | High | Intermediate |
| Negotiation | High | Advanced |
| Reading Comprehension | High | Intermediate |
| Writing | High | Advanced |
| Active Learning | High | Intermediate |
03Knowledge areas
O*NET- English Language
- Administration and Management
- Personnel and Human Resources
- Customer and Personal Service
- Mathematics
- Sales and Marketing
- Administrative
- Computers and Electronics
- Economics and Accounting
- Public Safety and Security
04Common responsibilities
O*NETOrdered by importance. Each one is a bullet waiting for a result and a number.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Greet and register guests.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
- Monitor the revenue activity of the hotel or facility.
- Manage and maintain temporary or permanent lodging facilities.
- Train staff members.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
05Software and tools
O*NET27 tools across 13 categories. The six largest categories are below; Hot marks a hot technology, In demand a tool employers ask for most often.
- M-Tech Hotel Service Optimization System HotSOS
- Anand Systems ASI FrontDesk
- Execu/Tech Systems HOTEL Premium
- GraceSoft Easy InnKeeping Suite
- Hotel management system software
- Housekeeping management software
- INN-Client Server Systems ICSS Atrium
- iRez Systems Rezware XP7
- MICROS Systems OPERA Enterprise Solution OES
- RedSky IT Entirety e-Booking
- Silverbyte Systems Optima Property Management System PMS
- TCS Hotel Software Guest Tracker
- UniResMan
- Microsoft AccessHotIn demand
- Property management system PMS softwareIn demand
- Microsoft OutlookHotIn demand
- Email software
- Enablez ResortSuite
- Oracle JD Edwards EnterpriseOne
- Delphi Technology
- Microsoft Office softwareHotIn demand
- ePOS Business Solutions System 3 POS
- Microsoft PowerPointHotIn demand
- Microsoft ExcelHotIn demand
- Payroll softwareIn demand
- FacebookHot
- Microsoft WordHotIn demand
06Education and preparation
O*NET07Putting it on your resume
ResumeXRays guidanceLead with what you built. For a Job Zone 4 role, hiring managers and parsers both look for outcomes before credentials. Put two or three results at the top of each job entry, with the scale or effect stated plainly.
Name the tools exactly. This occupation is heavy on named software. A skills section that says "Microsoft Access, Microsoft Outlook, Microsoft Office software, Microsoft PowerPoint" matches more job descriptions than a general phrase. Use the spelling employers use.
Show service orientation and management of personnel resources, not just active listening. Service orientation and management of personnel resources rank close to active listening for this occupation. One bullet per role that shows a decision, a tradeoff or a result covers them.
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