Resume guide · Job Zone 4

Meeting, Convention, and Event Plannersresume guide.

Coordinate activities of staff, convention personnel, or clients to make arrangements for group meetings, events, or conventions. A strong Meeting, Convention, and Event Planners resume shows active listening, reading comprehension and speaking, and names the tools you have worked with, such as Microsoft Project, Microsoft Access and Adobe Photoshop.

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01Also called

O*NET
Catering DirectorConference PlannerConference Planning ManagerConference Services DirectorConference Services ManagerConvention Services DirectorConvention Services Manager (CSM)Event CoordinatorEvents ManagerSpecial Events Coordinator

02Skills employers expect

O*NET

Importance is how much the skill matters to the job; level is how much of it the job demands. Both are worth naming on the resume, in this order.

SkillImportanceLevel
Active ListeningVery highAdvanced
Reading ComprehensionVery highAdvanced
SpeakingVery highAdvanced
CoordinationHighAdvanced
Critical ThinkingHighIntermediate
Service OrientationHighIntermediate
Social PerceptivenessHighIntermediate
Time ManagementHighIntermediate
Complex Problem SolvingHighIntermediate
Judgment and Decision MakingHighIntermediate

03Knowledge areas

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  • Customer and Personal Service
  • English Language
  • Communications and Media
  • Administrative
  • Administration and Management
  • Computers and Electronics
  • Public Safety and Security
  • Law and Government
  • Sales and Marketing
  • Transportation

04Common responsibilities

O*NET

Ordered by importance. Each one is a bullet waiting for a result and a number.

  1. Consult with customers to determine objectives and requirements for events, such as meetings, conferences, and conventions.
  2. Review event bills for accuracy and approve payment.
  3. Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
  4. Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.
  5. Confer with staff at a chosen event site to coordinate details.
  6. Inspect event facilities to ensure that they conform to customer requirements.
  7. Maintain records of event aspects, including financial details.
  8. Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
  9. Negotiate contracts with such service providers and suppliers as hotels, convention centers, and speakers.
  10. Evaluate and select providers of services according to customer requirements.

05Software and tools

O*NET

46 tools across 22 categories. The six largest categories are below; Hot marks a hot technology, In demand a tool employers ask for most often.

Project management software7
  • Microsoft ProjectHotIn demand
  • Oracle Primavera Enterprise Project Portfolio ManagementHot
  • Active Network EventRegister
  • Convention Industry Council CIC APEX Toolbox
  • Event Management Software
  • Events Operations Software
  • Planstone
+ 2 more
Data base user interface and query software6
  • Microsoft AccessHotIn demand
  • FileMaker Pro
  • Dean Evans & Associates EMS Professional
  • Lenos marketing automation software
  • MemberClicks COMPLETE
  • NSF Hospitality Rendezvous Events
+ 1 more
Graphics or photo imaging software4
Customer relationship management CRM software3
  • Blackbaud The Raiser's EdgeIn demand
  • Oracle Eloqua
  • GruupMeet
Web page creation and editing software3
Desktop publishing software2
Electronic mail software2
Financial analysis software2
  • Delphi Technology
  • Delphi Discovery
Geographic information system2
Presentation software2
Word processing software2
Cloud-based data access and sharing software1
  • Google Drive
Desktop communications software1
  • ParentSquare
Enterprise resource planning ERP software1
Facilities management software1
  • MeetingMatrix International
Internet browser software1
Network conferencing software1
  • LogMeIn GoToWebinar
Office suite software1
Sales and marketing software1
  • Marketo Marketing AutomationHot
Spreadsheet software1
Video conferencing software1
  • LogMeIn GoToMeeting
Web platform development software1

06Education and preparation

O*NET
Typical education
Bachelor's Degree
41% of surveyed workers. Others report Some College Courses (37%) and High School Diploma or the equivalent (such as a GED) (8%).
Preparation level
Job Zone 4 · Considerable preparation
Usually a four-year degree and several years of related experience.

07Putting it on your resume

ResumeXRays guidance
BEE · How to show it

Lead with what you built. For a Job Zone 4 role, hiring managers and parsers both look for outcomes before credentials. Put two or three results at the top of each job entry, with the scale or effect stated plainly.

Name the tools exactly. This occupation is heavy on named software. A skills section that says "Microsoft Project, Microsoft Access, Adobe Photoshop, Adobe Creative Cloud software" matches more job descriptions than a general phrase. Use the spelling employers use.

Show reading comprehension and speaking, not just active listening. Reading comprehension and speaking rank close to active listening for this occupation. One bullet per role that shows a decision, a tradeoff or a result covers them.

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