Resume guide · Job Zone 5

Mental Health and Substance Abuse Social Workersresume guide.

Assess and treat individuals with mental, emotional, or substance abuse problems, including abuse of alcohol, tobacco, and/or other drugs. A strong Mental Health and Substance Abuse Social Workers resume shows social perceptiveness, active listening and speaking, and names the tools you have worked with, such as Microsoft SharePoint, Adobe Acrobat and Microsoft Outlook.

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01Also called

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Case ManagerClinical Social WorkerClinical TherapistClinicianCounselorLicensed Clinical Social Worker (LCSW)Mental Health TherapistSocial WorkerTherapistAddictions Counselor

02Skills employers expect

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Importance is how much the skill matters to the job; level is how much of it the job demands. Both are worth naming on the resume, in this order.

SkillImportanceLevel
Social PerceptivenessVery highAdvanced
Active ListeningVery highAdvanced
SpeakingVery highAdvanced
Critical ThinkingVery highAdvanced
MonitoringVery highAdvanced
Reading ComprehensionVery highAdvanced
Complex Problem SolvingHighAdvanced
CoordinationHighAdvanced
Service OrientationHighAdvanced
Learning StrategiesHighIntermediate

03Knowledge areas

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  • Therapy and Counseling
  • Psychology
  • English Language
  • Customer and Personal Service
  • Education and Training
  • Sociology and Anthropology
  • Public Safety and Security
  • Medicine and Dentistry
  • Philosophy and Theology
  • Administration and Management

04Common responsibilities

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Ordered by importance. Each one is a bullet waiting for a result and a number.

  1. Counsel clients in individual or group sessions to assist them in dealing with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse.
  2. Collaborate with counselors, physicians, or nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
  3. Monitor, evaluate, and record client progress with respect to treatment goals.
  4. Interview clients, review records, conduct assessments, or confer with other professionals to evaluate the mental or physical condition of clients or patients.
  5. Supervise or direct other workers who provide services to clients or patients.
  6. Modify treatment plans according to changes in client status.
  7. Assist clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointments, or providing support.
  8. Educate clients or community members about mental or physical illness, abuse, medication, or available community resources.
  9. Counsel or aid family members to assist them in understanding, dealing with, or supporting the client or patient.
  10. Increase social work knowledge by reviewing current literature, conducting social research, or attending seminars, training workshops, or classes.

05Software and tools

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24 tools across 11 categories. The six largest categories are below; Hot marks a hot technology, In demand a tool employers ask for most often.

Medical software6
  • Medical procedure coding software
  • Medical condition coding software
  • Patient electronic medical record EMR software
  • James Frazier Associates DataStart
  • Social Work Software ClientTouch
  • Client records software
+ 1 more
Internet browser software3
Data base user interface and query software2
Desktop publishing software2
Document management software2
Electronic mail software2
Office suite software2
Presentation software2
Calendar and scheduling software1
  • Scheduling software
Spreadsheet software1
Word processing software1

06Education and preparation

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Typical education
Master's Degree
77% of surveyed workers. Others report Bachelor's Degree (19%) and Post-Master's Certificate (4%).
Preparation level
Job Zone 5 · Extensive preparation
Usually a graduate degree and extensive related experience.

07Putting it on your resume

ResumeXRays guidance
BEE · How to show it

Lead with what you built. For a Job Zone 5 role, hiring managers and parsers both look for outcomes before credentials. Put two or three results at the top of each job entry, with the scale or effect stated plainly.

Name the tools exactly. This occupation is heavy on named software. A skills section that says "Microsoft SharePoint, Adobe Acrobat, Microsoft Outlook, Microsoft Office software" matches more job descriptions than a general phrase. Use the spelling employers use.

Show active listening and speaking, not just social perceptiveness. Active listening and speaking rank close to social perceptiveness for this occupation. One bullet per role that shows a decision, a tradeoff or a result covers them.

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