Resume guide · Job Zone 4

Community Health Workersresume guide.

Promote health within a community by assisting individuals to adopt healthy behaviors. A strong Community Health Workers resume shows active listening, critical thinking and social perceptiveness, and names the tools you have worked with, such as Microsoft Access, Microsoft Office software and Google Workspace software.

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01Also called

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Communicable Disease LiaisonCommunity Health CoordinatorCommunity Health Outreach WorkerCommunity Health Program CoordinatorCommunity Health Program Representative (Community Health Program Rep)Community Health PromoterCommunity HIV Education Specialist (Community Human Immunodeficiency Virus Education Specialist)Community NavigatorCommunity Nutrition EducatorHealth Program Specialist

02Skills employers expect

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Importance is how much the skill matters to the job; level is how much of it the job demands. Both are worth naming on the resume, in this order.

SkillImportanceLevel
Active ListeningVery highAdvanced
Critical ThinkingVery highAdvanced
Social PerceptivenessVery highAdvanced
SpeakingVery highAdvanced
Active LearningHighIntermediate
Reading ComprehensionHighAdvanced
MonitoringHighIntermediate
Service OrientationHighIntermediate
WritingHighAdvanced
Complex Problem SolvingHighIntermediate

03Knowledge areas

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  • Customer and Personal Service
  • English Language
  • Medicine and Dentistry
  • Psychology
  • Therapy and Counseling
  • Computers and Electronics
  • Education and Training
  • Administration and Management
  • Public Safety and Security
  • Administrative

04Common responsibilities

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Ordered by importance. Each one is a bullet waiting for a result and a number.

  1. Report incidences of child or elder abuse, neglect, or threats of harm to authorities, as required.
  2. Monitor nutrition of children, elderly, or other high-risk groups.
  3. Maintain updated client records with plans, notes, appropriate forms, or related information.
  4. Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions.
  5. Advise clients or community groups on issues related to self-care, such as diabetes management.
  6. Refer community members to needed health services.
  7. Advise clients or community groups on issues related to improving general health, such as diet or exercise.
  8. Develop plans or formal contracts for individuals, families, or community groups to improve overall health.
  9. Advocate for individual or community health needs with government agencies or health service providers.
  10. Identify the particular health care needs of individuals in a community or target area.

05Software and tools

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14 tools across 12 categories. The six largest categories are below; Hot marks a hot technology, In demand a tool employers ask for most often.

Data base user interface and query software2
Office suite software2
Desktop publishing software1
Electronic mail software1
Graphics or photo imaging software1
  • SmugMug Flickr
Internet browser software1
Medical software1
  • Electronic health record EHR software
Operating system software1
  • Apple macOSHotIn demand
Presentation software1
Spreadsheet software1
Video conferencing software1
  • ZoomHotIn demand
Word processing software1

06Education and preparation

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Typical education
Bachelor's Degree
56% of surveyed workers. Others report Associate's Degree or other 2-year degree (18%) and Post-Baccalaureate Certificate (13%).
Preparation level
Job Zone 4 · Considerable preparation
Usually a four-year degree and several years of related experience.

07Putting it on your resume

ResumeXRays guidance
BEE · How to show it

Lead with what you built. For a Job Zone 4 role, hiring managers and parsers both look for outcomes before credentials. Put two or three results at the top of each job entry, with the scale or effect stated plainly.

List the software you have actually used. Employers scan for Microsoft Access, Microsoft Office software and Google Workspace software. Put the ones you know in a skills line, spelled the way the vendor spells them.

Show critical thinking and social perceptiveness, not just active listening. Critical thinking and social perceptiveness rank close to active listening for this occupation. One bullet per role that shows a decision, a tradeoff or a result covers them.

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