Tax Examiners and Collectors, and Revenue Agentsresume guide.
Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations. A strong Tax Examiners and Collectors, and Revenue Agents resume shows active listening, reading comprehension and speaking, and names the tools you have worked with, such as Intuit QuickBooks, Microsoft Power BI and Alteryx software.
See how a parser reads your resumeFree, no card→01Also called
O*NET02Skills employers expect
O*NETImportance is how much the skill matters to the job; level is how much of it the job demands. Both are worth naming on the resume, in this order.
| Skill | Importance | Level |
|---|---|---|
| Active Listening | Very high | Advanced |
| Reading Comprehension | Very high | Advanced |
| Speaking | Very high | Advanced |
| Critical Thinking | High | Intermediate |
| Active Learning | High | Intermediate |
| Mathematics | High | Intermediate |
| Monitoring | High | Intermediate |
| Writing | High | Intermediate |
| Judgment and Decision Making | High | Intermediate |
| Complex Problem Solving | High | Intermediate |
03Knowledge areas
O*NET- Customer and Personal Service
- English Language
- Mathematics
- Administrative
- Law and Government
- Economics and Accounting
- Administration and Management
- Computers and Electronics
- Education and Training
- Psychology
04Common responsibilities
O*NETOrdered by importance. Each one is a bullet waiting for a result and a number.
- Send notices to taxpayers when accounts are delinquent.
- Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
- Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.
- Maintain records for each case, including contacts, telephone numbers, and actions taken.
- Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
- Answer questions from taxpayers and assist them in completing tax forms.
05Software and tools
O*NET22 tools across 16 categories. The six largest categories are below; Hot marks a hot technology, In demand a tool employers ask for most often.
- Intuit QuickBooksHotIn demand
- Tax softwareIn demand
- Fund accounting software
- Automated tax system software
- Microsoft Power BIHotIn demand
- Alteryx softwareHotIn demand
- Microsoft AccessHotIn demand
- Online databases
- Microsoft OutlookHotIn demand
- Email software
- Tax compliance property tax management softwareIn demand
- Document management system software
- SAP softwareHotIn demand
- Image processing systems
- ADP Workforce NowIn demand
- Web browser softwareIn demand
- Microsoft Office softwareHotIn demand
- Optical character recognition OCR software
- Microsoft PowerPointHotIn demand
- Microsoft ExcelHotIn demand
- Intuit TurboTaxHotIn demand
- Microsoft WordHotIn demand
06Education and preparation
O*NET07Putting it on your resume
ResumeXRays guidanceLead with the credential and the record. Job Zone 3 roles usually ask for training, a license or a few years of related experience. Put those on the first screen, then show what you did with them.
Name the tools exactly. This occupation is heavy on named software. A skills section that says "Intuit QuickBooks, Microsoft Power BI, Alteryx software, Microsoft Access" matches more job descriptions than a general phrase. Use the spelling employers use.
Show reading comprehension and speaking, not just active listening. Reading comprehension and speaking rank close to active listening for this occupation. One bullet per role that shows a decision, a tradeoff or a result covers them.
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