Online Merchantsresume guide.
Conduct retail activities of businesses operating exclusively online. A strong Online Merchants resume shows reading comprehension, active listening and critical thinking, and names the tools you have worked with, such as JavaScript, Hypertext markup language HTML and PHP.
See a sample Online Merchants resumeAnnotated against this guide · 3 templates↓This guide, on a real page.
A Online Merchants resume built in ResumeXRays, annotated against the data below. Flip the pages, try a template, then make it yours.
- 1Show you run the whole store.This guide covers buying, pricing, listing, shipping and customer service. A summary that names each one tells an employer you can handle all of it.
- 2Show how you handled the tariff change.Online sellers lost the duty-free import limit on small packages. "Determine and set product prices" from the guide becomes a fast repricing that held margin.
- 3Tie your listings to a number.The guide lists composing product images and descriptions. Fewer returns shows the work paid off, and clear specs help with shoppers who search with AI tools.
- 4Show speed with a number.Marketplaces now rank sellers on shipping and delivery. "Fill customer orders" and "deliver e-mail confirmation" from the guide become same-day shipping on 98% of orders.
- 5Name your tools exactly.Shopify software, Google Analytics, Adobe Photoshop and Intuit QuickBooks are hot tools in this guide. Spell them the way postings do.
- 6Keep education to one line.Many people in this job have a high school diploma and many have a bachelor's. What you have sold matters more, so a single line is enough.
Sample resume. The candidate is fictional; the layout and templates are real.
01Also called
O*NET02Skills employers expect
O*NETImportance is how much the skill matters to the job; level is how much of it the job demands. Both are worth naming on the resume, in this order.
| Skill | Importance | Level |
|---|---|---|
| Reading Comprehension | High | Intermediate |
| Active Listening | High | Intermediate |
| Critical Thinking | High | Intermediate |
| Speaking | High | Intermediate |
| Persuasion | High | Intermediate |
| Service Orientation | High | Intermediate |
| Writing | High | Intermediate |
| Judgment and Decision Making | High | Intermediate |
| Monitoring | High | Intermediate |
| Negotiation | High | Intermediate |
03Knowledge areas
O*NET- English Language
- Sales and Marketing
- Customer and Personal Service
- Communications and Media
- Administration and Management
- Computers and Electronics
- Administrative
- Mathematics
- Economics and Accounting
- Production and Processing
04Common responsibilities
O*NETOrdered by importance. Each one is a bullet waiting for a result and a number.
- Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
- Create, manage, or automate orders or invoices, using order management or invoicing software.
- Receive and process payments from customers, using electronic transaction services.
- Deliver e-mail confirmation of completed transactions and shipment.
- Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.
- Purchase new or used items from online or physical sources for resale via retail or auction Web site.
- Determine and set product prices.
- Calculate purchase subtotals, taxes, and shipping costs for submission to customers.
- Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.
- Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software.
05Software and tools
O*NET76 tools across 30 categories. The six largest categories are below; Hot marks a hot technology, In demand a tool employers ask for most often.
- Shopify softwareIn demand
- CCBill
- e-check software
- Google Checkout
- Intuit QuickBoooks Payments
- Magento Analytics
- MyCommerce RegNow
- PayPal
- PayPal Zettle
- ProPay payment processing software
- Snorasson Holdings CCNow
- Square
- JavaScriptHotIn demand
- Hypertext markup language HTMLHotIn demand
- PHPHotIn demand
- AJAXHot
- DrupalIn demand
- Extensible hypertext markup language XHTML
- Dynamic hypertext markup language DHTML
- Oracle JavaServer Pages JSP
- Apache Struts
- Enterprise JavaBeans
- LAMP Stack
- Microsoft AccessHotIn demand
- Structured query language SQLHotIn demand
- Microsoft SQL ServerHotIn demand
- MySQLHotIn demand
- Search engine results pages SERP software
- WordPressHotIn demand
- FacebookHot
- Content management systems CMSIn demand
- Adobe Dreamweaver
- Blogging software
- Google AdsIn demand
- Bing AdsIn demand
- Webtrends software
- Search engine marketing SEM software
- Intuit QuickBooksHotIn demand
- Tax softwareIn demand
- Financial accounting software
- Oracle JavaHotIn demand
- C#HotIn demand
- jQueryHotIn demand
- Microsoft WindowsHotIn demand
- LinuxHotIn demand
- Apple macOSHotIn demand
- IBM Digital Analytics
- Search engine optimization SEO software
- Relational database management software
- Apache Solr
- Google AnalyticsHotIn demand
- Bing for Power BI
- Microsoft Visual StudioHotIn demand
- Microsoft .NET FrameworkHotIn demand
- Extensible markup language XMLHotIn demand
- IBM InfoSphere DataStage
- Microsoft Dynamics
- NetSuite ERP
- Adobe PhotoshopHotIn demand
- JamBoard
- YouTube
- Screencast-O-Matic
- IBM WebSphere
- IBM Domino
- Microsoft OutlookHotIn demand
- Web browser softwareIn demand
- Inventory tracking software
- Shipment processing software
- Mobile application software
- Microsoft Office softwareHotIn demand
- Microsoft PowerPointHotIn demand
- Microsoft VisioHotIn demand
- Microsoft ProjectHotIn demand
- Microsoft ExcelHotIn demand
- Microsoft WordHotIn demand
06Education and preparation
O*NET07Putting it on your resume
ResumeXRays guidanceLead with what you built. For a Job Zone 4 role, hiring managers and parsers both look for outcomes before credentials. Put two or three results at the top of each job entry, with the scale or effect stated plainly.
Name the tools exactly. This occupation is heavy on named software. A skills section that says "JavaScript, Hypertext markup language HTML, PHP, Microsoft Access" matches more job descriptions than a general phrase. Use the spelling employers use.
Show active listening and critical thinking, not just reading comprehension. Active listening and critical thinking rank close to reading comprehension for this occupation. One bullet per role that shows a decision, a tradeoff or a result covers them.
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