Resume guide · Job Zone 4

Compliance Managersresume guide.

Plan, direct, or coordinate activities of an organization to ensure compliance with ethical or regulatory standards. A strong Compliance Managers resume shows critical thinking, reading comprehension and active listening, and names the tools you have worked with, such as Mozilla Firefox, Apple Safari and Microsoft SharePoint.

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01Also called

O*NET
Accreditation LieutenantAccreditation ManagerCompliance DirectorCompliance ManagerCompliance Operations ManagerEnvironmental Health and Safety DirectorEnvironmental ManagerEnvironmental Program ManagerHealth, Safety, and Environmental Manager (HSE Manager)Risk Manager

02Skills employers expect

O*NET

Importance is how much the skill matters to the job; level is how much of it the job demands. Both are worth naming on the resume, in this order.

SkillImportanceLevel
Critical ThinkingVery highAdvanced
Reading ComprehensionVery highAdvanced
Active ListeningHighAdvanced
SpeakingHighAdvanced
WritingHighAdvanced
Active LearningHighIntermediate
CoordinationHighIntermediate
MonitoringHighAdvanced
PersuasionHighIntermediate
Judgment and Decision MakingHighIntermediate

03Knowledge areas

O*NET
  • Law and Government
  • English Language
  • Administration and Management
  • Customer and Personal Service
  • Personnel and Human Resources
  • Computers and Electronics
  • Education and Training
  • Administrative
  • Public Safety and Security
  • Mathematics

04Common responsibilities

O*NET

Ordered by importance. Each one is a bullet waiting for a result and a number.

  1. Report violations of compliance or regulatory standards to duly authorized enforcement agencies as appropriate or required.
  2. Identify compliance issues that require follow-up or investigation.
  3. Discuss emerging compliance issues to ensure that management and employees are informed about compliance reporting systems, policies, and practices.
  4. File appropriate compliance reports with regulatory agencies.
  5. Maintain documentation of compliance activities, such as complaints received or investigation outcomes.
  6. Consult with corporate attorneys as necessary to address difficult legal compliance issues.
  7. Conduct or direct the internal investigation of compliance issues.
  8. Provide employee training on compliance related topics, policies, or procedures.
  9. Serve as a confidential point of contact for employees to communicate with management, seek clarification on issues or dilemmas, or report irregularities.
  10. Verify that all regulatory policies and procedures have been documented, implemented, and communicated.

05Software and tools

O*NET

75 tools across 22 categories. The six largest categories are below; Hot marks a hot technology, In demand a tool employers ask for most often.

Compliance software44
  • 80-20 Software Leaders4
  • Actimize Brokerage Compliance Solutions
  • Agiliance Compliance Manager
  • Aline GRC
  • Archer Compliance Management
  • ARC Logics Sword
  • AssurX CATSWeb
  • AssurX Financial Services Compliance Management System
  • Audit2 AdaptiveGRC
  • Axentis Compliance Management
  • BPS Compliance
  • BWise Compliance Management
  • CMO Compliance Regulatory Compliance Solution
  • Compliance11 Supervisory Suite
  • Compliance 360
  • ComplianceBridge Total Compliance
  • ControlCase Compliance Manager
  • Cura Software Solutions Cura for Compliance Management
  • DoubleCheck GRC&T Platform
  • EtQ Environmental Health and Safety Software
  • EtQ FDA cGxP Compliance Software for Life Sciences
  • Fidessa Compliance Manager
  • FRSGlobal RegPro
  • Governance, risk, and compliance GRC software
  • Guideline Risk Technologies RUBI
  • Keane SCORE
  • LRN Ethics and Compliance Alliance
  • MediRegs ComplyTrack
  • Methodware ERA
  • MetricStream Compliance Management
  • MetricStream Enterprise Compliance Platform
  • MetricStream Regulatory Reporting
  • Modulo Risk Manager
  • MyComplianceOffice Compliance Operations Management System
  • Neohapsis Certus GRC
  • Oracle Enterprise Governance, Risk, and Compliance Manager
  • Oracle Insurance Compliance Tracker
  • policyIQ
  • Protiviti Governance Portal
  • Resolve Legislative Compliance Management
  • RVR Systems Compliance
  • Sword Achiever Compliance Portal Dashboard
  • The Garland Group RiskKey
  • Thomson Reuters Paisley Enterprise GRC
+ 39 more
Internet browser software4
  • Mozilla FirefoxHotIn demand
  • Apple SafariHotIn demand
  • Web browser softwareIn demand
  • Microsoft Internet Explorer
Analytical or scientific software3
  • StataCorp StataIn demand
  • Data analysis software
  • Horwath Software Magique
Document management software3
Electronic mail software3
Risk management data and analysis software2
  • MasterControl MD
  • MasterControl TotalPharma
Accounting software1
  • Tax softwareIn demand
Calendar and scheduling software1
  • Scheduling software
Data base management system software1
  • Database management software
Data base reporting software1
  • SAP BEx Report Designer
Data base user interface and query software1
Human resources software1
  • Human resource information system (HRIS)
Information retrieval or search software1
  • LexisNexis
Medical software1
  • Healthcare common procedure coding system HCPCS
Office suite software1
Operating system software1
Presentation software1
Process mapping and design software1
Project management software1
Spreadsheet software1
Tax preparation software1
  • Tax accounting software
Word processing software1

06Education and preparation

O*NET
Typical education
Bachelor's Degree
63% of surveyed workers. Others report Master's Degree (14%) and High School Diploma or the equivalent (such as a GED) (9%).
Preparation level
Job Zone 4 · Considerable preparation
Usually a four-year degree and several years of related experience.

07Putting it on your resume

ResumeXRays guidance
BEE · How to show it

Lead with what you built. For a Job Zone 4 role, hiring managers and parsers both look for outcomes before credentials. Put two or three results at the top of each job entry, with the scale or effect stated plainly.

Name the tools exactly. This occupation is heavy on named software. A skills section that says "Mozilla Firefox, Apple Safari, Microsoft SharePoint, Adobe Acrobat" matches more job descriptions than a general phrase. Use the spelling employers use.

Show reading comprehension and active listening, not just critical thinking. Reading comprehension and active listening rank close to critical thinking for this occupation. One bullet per role that shows a decision, a tradeoff or a result covers them.

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