Resume guide · Job Zone 4

Public Relations Managersresume guide.

Plan, direct, or coordinate activities designed to create or maintain a favorable public image or raise issue awareness for their organization or client. A strong Public Relations Managers resume shows speaking, active listening and reading comprehension, and names the tools you have worked with, such as Adobe After Effects, TikTok and Salesforce software.

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01Also called

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Communications DirectorCommunications ManagerCommunity Relations DirectorPR Director (Public Relations Director)Public Affairs DirectorBD Director (Business Development Director)Campaign ManagerCommunity Engagement SpecialistCommunity ManagerCommunity Outreach Coordinator

02Skills employers expect

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Importance is how much the skill matters to the job; level is how much of it the job demands. Both are worth naming on the resume, in this order.

SkillImportanceLevel
SpeakingVery highAdvanced
Active ListeningVery highAdvanced
Reading ComprehensionVery highAdvanced
Social PerceptivenessVery highIntermediate
WritingVery highIntermediate
Complex Problem SolvingHighIntermediate
Critical ThinkingHighIntermediate
PersuasionHighAdvanced
CoordinationHighIntermediate
Active LearningHighIntermediate

03Knowledge areas

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  • Communications and Media
  • English Language
  • Administration and Management
  • Sales and Marketing
  • Customer and Personal Service
  • Administrative
  • Law and Government
  • Sociology and Anthropology
  • Psychology
  • Personnel and Human Resources

04Common responsibilities

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Ordered by importance. Each one is a bullet waiting for a result and a number.

  1. Establish and maintain effective working relationships with clients, government officials, and media representatives and use these relationships to develop new business opportunities.
  2. Assign, supervise, and review the activities of public relations staff.
  3. Identify main client groups and audiences, determine the best way to communicate publicity information to them, and develop and implement a communication plan.
  4. Develop, implement, or maintain crisis communication plans.
  5. Write interesting and effective press releases, prepare information for media kits, and develop and maintain company internet or intranet web pages.
  6. Manage communications budgets.
  7. Develop and maintain the company's corporate image and identity, which includes the use of logos and signage.
  8. Facilitate consumer relations or the relationship between parts of the company, such as the managers and employees, or different branch offices.
  9. Observe and report on social, economic, and political trends that might affect employers.
  10. Draft speeches for company executives and arrange interviews and other forms of contact for them.

05Software and tools

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65 tools across 24 categories. The six largest categories are below; Hot marks a hot technology, In demand a tool employers ask for most often.

Video creation and editing software8
  • Adobe After EffectsHotIn demand
  • TikTokHotIn demand
  • Apple Final Cut ProIn demand
  • YouTube
  • Flipgrid
  • WeVideo
  • Apple iMovie
  • Apple iDVD
+ 3 more
Customer relationship management CRM software5
  • Salesforce softwareHotIn demand
  • Blackbaud The Raiser's EdgeIn demand
  • Oracle Eloqua
  • Oracle Siebel Server Sync
  • Blackbaud eTapestry
Desktop publishing software5
Graphics or photo imaging software5
Web page creation and editing software5
  • WordPressHotIn demand
  • FacebookHot
  • Adobe Dreamweaver
  • LinkedIn
  • Social media sites
Data base user interface and query software4
Electronic mail software4
Sales and marketing software4
  • Marketo Marketing AutomationHot
  • HubSpot softwareHot
  • Google AdsIn demand
  • MightyScout
Office suite software3
Cloud-based data access and sharing software2
  • SlackHot
  • Google Drive
Document management software2
Enterprise resource planning ERP software2
Presentation software2
Project management software2
Web platform development software2
Word processing software2
Accounting software1
  • Fund accounting software
Business intelligence and data analysis software1
  • MicroStrategy
Data base management system software1
  • Teradata DatabaseHot
Data mining software1
  • Google AnalyticsHotIn demand
Human resources software1
  • Human resource management software HRMS
Internet browser software1
Spreadsheet software1
Video conferencing software1
  • ZoomHotIn demand

06Education and preparation

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Typical education
Bachelor's Degree
83% of surveyed workers. Others report Master's Degree (14%) and Associate's Degree or other 2-year degree (3%).
Preparation level
Job Zone 4 · Considerable preparation
Usually a four-year degree and several years of related experience.

07Putting it on your resume

ResumeXRays guidance
BEE · How to show it

Lead with what you built. For a Job Zone 4 role, hiring managers and parsers both look for outcomes before credentials. Put two or three results at the top of each job entry, with the scale or effect stated plainly.

Name the tools exactly. This occupation is heavy on named software. A skills section that says "Adobe After Effects, TikTok, Salesforce software, Adobe InDesign" matches more job descriptions than a general phrase. Use the spelling employers use.

Show active listening and reading comprehension, not just speaking. Active listening and reading comprehension rank close to speaking for this occupation. One bullet per role that shows a decision, a tradeoff or a result covers them.

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