Resume guide · Job Zone 3

Medical Assistantsresume guide.

Perform administrative and certain clinical duties under the direction of a physician. A strong Medical Assistants resume shows social perceptiveness, active listening and speaking, and names the tools you have worked with, such as Epic Systems, Microsoft Access and Microsoft SharePoint.

See a sample Medical Assistants resumeAnnotated against this guide · 3 templates↓
Sample resume

This guide, on a real page.

A Medical Assistants resume built in ResumeXRays, annotated against the data below. Flip the pages, try a template, then make it yours.

  1. 1Show the result, not just the task."Interview patients to obtain medical information and measure their vital signs" from the guide becomes patients per day and how fast they were ready for the doctor.
  2. 2Give lab work a number too.The guide lists collecting and logging specimens as a core task. A falling rejection rate proves you do it carefully.
  3. 3Show you use the EHR, not just log in.Epic Systems is a hot tool in this guide. Using it to close care gaps shows more than data entry, and EHR skill is one of the first things clinics screen for.
  4. 4Patient teaching counts as a skill.Social Perceptiveness and Speaking top this guide's skills list. Fewer follow-up calls after visits is how you prove you explain things clearly.
  5. 5Name your certification and who issued it.Certified Medical Assistant (CMA) and Registered Medical Assistant (RMA) are titles this guide lists, and most employers now ask for or prefer a credential.
  6. 6A certificate program is enough here.Most people in this job have a post-secondary certificate rather than a degree, so one line for your program is all you need.

Sample resume. The candidate is fictional; the layout and templates are real.

Noor Haddad

Certified Clinical Medical Assistant (CCMA)

[email protected] / (918) 555-0113 / Tulsa, OK

Summary

Clinical medical assistant with five years in busy family medicine and internal medicine practices, seeing up to 30 patients a day per provider. Room patients, take vitals and histories, draw blood and give injections under physician direction, and keep the chart clean in Epic Systems and eClinicalWorks EHR software. Known for fast rooming, careful specimen handling and patients who leave knowing their next step.

Experience

Lead Clinical Medical Assistant
Prairie Loom Family Medicine / Tulsa, OK
Apr 2023 - Present
Room, interview and take vitals, weight and height for 26 to 30 patients a day for two physicians, holding average check-in to provider-ready time at 9 minutes against a clinic goal of 12.
Collect and log blood and urine specimens for the in-house lab and outside reference lab; specimen rejections fell from 3.4% to 0.8% after I added a two-label check at the draw chair.
Built visit-prep worklists in Epic Systems so care gaps (A1c, mammograms, vaccines) are flagged before the patient arrives; the clinic's closed-gap rate for diabetic patients rose from 61% to 74% in a year.
Set up patient portal and telehealth check-ins for video visits, walking about 15 patients a week through log-in by phone and cutting no-shows on video visits from 18% to 9%.
Train and schedule four medical assistants on sterilization and room-turnover standards; the practice passed its last two infection-control audits with no findings.
Clinical Medical Assistant
Osage Bend Internal Medicine / Broken Arrow, OK
Jun 2021 - Apr 2023
Explained medication changes, diet plans and physicians' instructions to patients using teach-back, with after-visit questions to the nurse line dropping by about a third for my providers.
Gave injections and vaccines, removed sutures and assisted with minor procedures, with zero medication errors across two annual chart audits.
Entered histories, results and referrals in eClinicalWorks EHR software and kept same-day chart completion above 98%.
Front Desk and Medical Assistant Extern
Lanternway Urgent Care / Tulsa, OK
Jan 2021 - Jun 2021
Greeted and logged in up to 60 walk-in patients a shift, verified insurance and finished a 160-hour clinical externship that led to my first full-time offer.

Skills

Clinical:Vital signs and patient intake, venipuncture and specimen collection, injections and immunizations, EKG, suture removal, instrument sterilization, point-of-care testing
Software:Epic Systems, eClinicalWorks EHR software, Patient management software, Microsoft Excel, Microsoft Outlook, Microsoft Word
Front office:Appointment scheduling, insurance verification, Healthcare common procedure coding system HCPCS, patient portal support, telehealth check-in

Certifications

Certified Clinical Medical Assistant (CCMA), National Healthcareer Association
BLS for Healthcare Providers, American Heart Association
Phlebotomy Technician (CPT), National Healthcareer Association

Education

Medical Assisting Certificate
Brindlewood Technical Institute
2021

01Also called

O*NET
Certified Medical Assistant (CMA)Chiropractor AssistantClinical Medical AssistantDoctor's AssistantHealth AssistantOphthalmic AssistantOphthalmological AssistantOptometric AssistantOutpatient Surgery AssistantRegistered Medical Assistant (RMA)

02Skills employers expect

O*NET

Importance is how much the skill matters to the job; level is how much of it the job demands. Both are worth naming on the resume, in this order.

SkillImportanceLevel
Social PerceptivenessVery highIntermediate
Active ListeningHighIntermediate
SpeakingHighAdvanced
Reading ComprehensionHighAdvanced
Critical ThinkingHighIntermediate
CoordinationHighIntermediate
MonitoringHighIntermediate
Service OrientationHighIntermediate
WritingHighIntermediate
Active LearningHighIntermediate

03Knowledge areas

O*NET
  • English Language
  • Customer and Personal Service
  • Medicine and Dentistry
  • Administrative
  • Computers and Electronics
  • Education and Training
  • Public Safety and Security
  • Therapy and Counseling
  • Psychology
  • Administration and Management

04Common responsibilities

O*NET

Ordered by importance. Each one is a bullet waiting for a result and a number.

  1. Interview patients to obtain medical information and measure their vital signs, weight, and height.
  2. Clean and sterilize instruments and dispose of contaminated supplies.
  3. Record patients' medical history, vital statistics, or information such as test results in medical records.
  4. Explain treatment procedures, medications, diets, or physicians' instructions to patients.
  5. Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  6. Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
  7. Show patients to examination rooms and prepare them for the physician.
  8. Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
  9. Perform routine laboratory tests and sample analyses.
  10. Greet and log in patients arriving at office or clinic.

05Software and tools

O*NET

32 tools across 14 categories. The six largest categories are below; Hot marks a hot technology, In demand a tool employers ask for most often.

Medical software10
  • Epic SystemsHotIn demand
  • MEDITECH softwareHot
  • eClinicalWorks EHR softwareHot
  • Patient management softwareIn demand
  • Medical procedure coding software
  • Healthcare common procedure coding system HCPCS
  • Medical condition coding software
  • Electronic medical record EMR software
  • GE Healthcare Centricity EMR
  • Visual electro diagnostic software
+ 5 more
Data base user interface and query software3
Document management software3
Electronic mail software3
Accounting software2
Office suite software2
Operating system software2
  • Microsoft Windows Vista Business
  • Microsoft Windows XP Professional
Billing and invoicing software1
  • Billing software
Calendar and scheduling software1
  • Appointment scheduling software
Categorization or classification software1
  • Diagnostic and procedural coding software
Internet browser software1
Presentation software1
Spreadsheet software1
Word processing software1

06Education and preparation

O*NET
Typical education
Post-Secondary Certificate
45% of surveyed workers. Others report High School Diploma or the equivalent (such as a GED) (21%) and Bachelor's Degree (17%).
Preparation level
Job Zone 3 · Medium preparation
Usually vocational training, an associate degree or a few years of related experience.

07Putting it on your resume

ResumeXRays guidance
BEE · How to show it

Lead with the credential and the record. Job Zone 3 roles usually ask for training, a license or a few years of related experience. Put those on the first screen, then show what you did with them.

Name the tools exactly. This occupation is heavy on named software. A skills section that says "Epic Systems, Microsoft Access, Microsoft SharePoint, Microsoft Outlook" matches more job descriptions than a general phrase. Use the spelling employers use.

Show active listening and speaking, not just social perceptiveness. Active listening and speaking rank close to social perceptiveness for this occupation. One bullet per role that shows a decision, a tradeoff or a result covers them.

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