Resume guide · Job Zone 3

Janitors and Cleaners, Except Maids and Housekeeping Cleanersresume guide.

Keep buildings in clean and orderly condition. A strong Janitors and Cleaners, Except Maids and Housekeeping Cleaners resume shows active listening, speaking and coordination, and names the tools you have worked with, such as Microsoft Outlook, Microsoft Office software and Microsoft Excel.

See a sample Janitors and Cleaners, Except Maids and Housekeeping Cleaners resumeAnnotated against this guide · 3 templates↓
Sample resume

This guide, on a real page.

A Janitors and Cleaners, Except Maids and Housekeeping Cleaners resume built in ResumeXRays, annotated against the data below. Flip the pages, try a template, then make it yours.

  1. 1Show the result, not just the task.The guide's top task is "Service, clean, or supply restrooms." Here it becomes 48 restrooms a night and a run of passing inspection scores.
  2. 2Name the newer equipment you can run.More buildings now use robot floor scrubbers. Saying you set them up and what the time savings were shows you can work alongside them.
  3. 3Show you handle chemicals safely.The guide lists following procedures for chemical cleaners and mixing solutions to spec. Switching to certified green products with a dilution system proves both, with a cost saving on top.
  4. 4Reporting problems counts as a skill."Notify managers concerning the need for major repairs" is a listed task. One real catch, like the roof leak, shows the Monitoring skill this guide ranks highly.
  5. 5List your safety and cleaning training.Training on chemicals and bloodborne pathogens is what a building manager checks for, so each course gets its own line with who issued it.
  6. 6Keep education to one line.Most people in this job have a high school diploma, so one line is enough. Your track record does the work.

Sample resume. The candidate is fictional; the layout and templates are real.

Lucia Quintanar

Lead Custodian

[email protected] / (520) 555-0101 / Tucson, AZ

Summary

Custodian with eight years keeping schools and office buildings clean, safe and ready to open on time. Now lead custodian on a night crew of five at a 140,000 sq ft medical office campus. Trained on autonomous floor scrubbers, Green Seal and EPA Safer Choice products, and the building's lock-up and safety rounds.

Experience

Lead Custodian (Night Shift)
Saguarita Medical Plaza / Tucson, AZ
Apr 2022 - Present
Lead a crew of 5 cleaning 3 buildings and 48 restrooms each night; the campus has scored 95% or higher on all 14 monthly quality inspections since I took the lead role.
Set up and run two autonomous floor scrubbers on the main corridors, freeing about 6 crew hours a night for restroom detail and high-touch disinfecting.
Switched the crew to Green Seal and EPA Safer Choice cleaners with a wall-mounted dilution system, cutting chemical spend 18% and ending eye-irritation complaints from staff.
Walk every new hire through a 3-night training checklist on chemical mixing, power equipment and lock-up; 4 of the last 5 hires are still on the crew after a year.
Report leaks, failed lights and HVAC noise to the facilities manager the same night; caught a slow roof leak over a records room before it damaged any files.
School Custodian
Saltcedar Unified Schools / Marana, AZ
Aug 2018 - Apr 2022
Cleaned 22 classrooms, 6 restrooms and the cafeteria each shift for an elementary school of 610 students, finishing every route before the 6:30 a.m. opening.
Stripped, refinished and buffed 30,000 sq ft of VCT flooring each summer, two days ahead of the district's move-in deadline three years running.
Kept the supply closet stocked and requisitioned paper, liners and chemicals from a weekly count, with no stockouts during flu season.
Custodial Worker
Brightway Building Services / Tucson, AZ
Jun 2016 - Aug 2018
Cleaned 4 small office suites a night on a contract route and kept a perfect attendance record for 2 years.

Skills

Cleaning:Restroom servicing, floor stripping and refinishing, carpet extraction, high-touch disinfecting, window and glass cleaning, trash and recycling
Computer:Microsoft Outlook, Microsoft Excel, Microsoft Word
Equipment and safety:Autonomous floor scrubbers, auto scrubbers and burnishers, chemical dilution systems, Safety Data Sheets, building lock-up and security rounds

Certifications

Custodial Technician Certification, ISSA Cleaning Management Institute
OSHA Bloodborne Pathogens Training
Arizona Food Handler Card

Education

High School Diploma
Rillito Valley High School
2016

01Also called

O*NET
Building CustodianBuilding Services Technician (Building Services Tech)Building Services WorkerCleanerCustodial WorkerCustodianFacilities WorkerHeavy Duty CustodianJanitorSchool Custodian

02Skills employers expect

O*NET

Importance is how much the skill matters to the job; level is how much of it the job demands. Both are worth naming on the resume, in this order.

SkillImportanceLevel
Active ListeningHighBasic
SpeakingHighBasic
CoordinationModerateBasic
Critical ThinkingModerateBasic
MonitoringModerateBasic
Time ManagementModerateBasic
Active LearningModerateBasic
Social PerceptivenessModerateBasic
Reading ComprehensionModerateBasic
Service OrientationModerateBasic

03Knowledge areas

O*NET
  • Public Safety and Security
  • Administration and Management
  • English Language
  • Customer and Personal Service
  • Transportation

04Common responsibilities

O*NET

Ordered by importance. Each one is a bullet waiting for a result and a number.

  1. Service, clean, or supply restrooms.
  2. Gather and empty trash.
  3. Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
  4. Notify managers concerning the need for major repairs or additions to building operating systems.
  5. Monitor building security and safety by performing tasks such as locking doors after operating hours or checking electrical appliance use to ensure that hazards are not created.
  6. Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
  7. Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
  8. Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees.
  9. Requisition supplies or equipment needed for cleaning and maintenance duties.
  10. Dust furniture, walls, machines, or equipment.

05Software and tools

O*NET

6 tools across 6 categories. Hot marks a hot technology, In demand a tool employers ask for most often.

Cloud-based data access and sharing software1
  • Squeegee
Desktop communications software1
  • Eko
Electronic mail software1
Office suite software1
Spreadsheet software1
Word processing software1

06Education and preparation

O*NET
Typical education
High School Diploma or the equivalent (such as a GED)
62% of surveyed workers. Others report Bachelor's Degree (23%) and Less than a High School Diploma (14%).
Preparation level
Job Zone 3 · Medium preparation
Usually vocational training, an associate degree or a few years of related experience.

07Putting it on your resume

ResumeXRays guidance
BEE · How to show it

Lead with the credential and the record. Job Zone 3 roles usually ask for training, a license or a few years of related experience. Put those on the first screen, then show what you did with them.

List the software you have actually used. Employers scan for Microsoft Outlook, Microsoft Office software and Microsoft Excel. Put the ones you know in a skills line, spelled the way the vendor spells them.

Show speaking and coordination, not just active listening. Speaking and coordination rank close to active listening for this occupation. One bullet per role that shows a decision, a tradeoff or a result covers them.

Run your resume through the free scan →

See your fitbefore youhit apply.

Drop your resume and see what a parser flags before you send it. Free, no card.

Analyze your resume free →$0 to start · No card · Free plan forever