Resume guide · Job Zone 3

Maintenance and Repair Workers, Generalresume guide.

Perform work involving the skills of two or more maintenance or craft occupations to keep machines, mechanical equipment, or the structure of a building A strong Maintenance and Repair Workers, General resume shows equipment maintenance, repairing and troubleshooting, and names the tools you have worked with, such as Autodesk AutoCAD, Microsoft Windows and Linux.

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Sample resume

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A Maintenance and Repair Workers, General resume built in ResumeXRays, annotated against the data below. Flip the pages, try a template, then make it yours.

  1. 1Name the system you track work in.Employers now expect techs to work in a CMMS and Yardi software, which this guide lists as in demand. A work order completion rate proves you use it daily.
  2. 2Show what preventive maintenance prevented.The guide's top task is routine checks on drives, belts, filters and fluids. Counting the drop in no-cooling calls turns that routine into a result.
  3. 3Mention newer tools if you have used them.Sensors that warn before equipment fails are spreading fast. One concrete example shows the Troubleshooting and Monitoring skills this guide ranks highly.
  4. 4Show that you train others.Experienced techs are retiring faster than new ones arrive, so employers value people who can bring newer staff up to speed.
  5. 5Name each license and who issued it.Anyone who handles refrigerant needs an EPA 608, so a hiring manager looks for it. Naming each license exactly saves them the hunt.
  6. 6List your trade certificate on one line.Most people in this job have a certificate from a trade program, so naming it is enough. Your repair record carries the rest.

Sample resume. The candidate is fictional; the layout and templates are real.

Desmond Vukovich

Maintenance Technician

[email protected] / (402) 555-0102 / Omaha, NE

Summary

Maintenance technician with nine years keeping apartment communities and a light manufacturing plant running. Handle HVAC, plumbing, electrical and equipment repair, and plan the week's work in a CMMS. Known for cutting emergency calls through preventive maintenance and for training newer techs on the job.

Experience

Lead Maintenance Technician
Prairiewick Residential / Omaha, NE
Mar 2021 - Present
Lead a team of 3 maintaining 4 apartment communities with 612 units, closing 94% of work orders within 48 hours as tracked in Yardi software.
Built a preventive maintenance schedule for 240 rooftop and split HVAC units, with filter, belt and coil checks every quarter; summer no-cooling calls fell from 71 to 26 in two years.
Added wireless leak and temperature sensors to 18 boiler and water heater rooms that send alerts to the CMMS, catching 5 failures before they flooded a unit.
Turn an average of 22 vacant units a month in 4 days each, covering drywall, plumbing, fixtures and appliance repair.
Train newer technicians through a written skills checklist on refrigerant handling, lockout/tagout and water heater replacement; 2 have since earned their EPA 608.
Record parts and labor cost on every work order in Microsoft Excel and compare vendor quotes, keeping the annual repair budget within 3% for three years.
Maintenance Mechanic
Keystrand Packaging Co. / Council Bluffs, IA
May 2017 - Mar 2021
Diagnosed and repaired conveyors, case packers and pneumatic systems on 3 production lines, using wiring diagrams and manuals to find faults; line downtime dropped 22%.
Inspected drives, motors and bearings on a weekly lube route and logged results in the plant's CMMS, extending average bearing life by about 5 months.
Drew a guard and mounting bracket in Autodesk AutoCAD for a shrink-wrap station, ending a recurring jam that stopped the line twice a week.
Maintenance Worker
Oakhaven Senior Living / Omaha, NE
Jun 2015 - May 2017
Handled daily repairs for a 90-resident building, from leaking faucets to door closers, and completed the fire safety checklist with no citations in two state inspections.

Skills

Trades:HVAC and refrigeration, plumbing, electrical troubleshooting, boilers and water heaters, carpentry and drywall, appliance repair
Software:Computerized maintenance management system CMMS, Yardi software, Autodesk AutoCAD, Microsoft Excel, Microsoft Outlook, Digital direct control DDC energy management software
Equipment:Preventive maintenance, motors, drives and bearings, pneumatics, multimeters and testing devices, lockout/tagout

Certifications

EPA Section 608 Universal Certification
Certified Maintenance & Reliability Technician (CMRT), SMRP
OSHA 10-Hour General Industry
NFPA 70E Electrical Safety Training

Education

Certificate in HVAC and Building Maintenance
Loess Hills Technical Institute
2015

01Also called

O*NET
Building MechanicEquipment Engineering TechnicianFacilities TechnicianMaintenance EngineerMaintenance JourneymanMaintenance ManMaintenance MechanicMaintenance SpecialistMaintenance TechnicianMaintenance Worker

02Skills employers expect

O*NET

Importance is how much the skill matters to the job; level is how much of it the job demands. Both are worth naming on the resume, in this order.

SkillImportanceLevel
Equipment MaintenanceHighIntermediate
RepairingHighIntermediate
TroubleshootingHighIntermediate
Critical ThinkingHighIntermediate
Active LearningHighIntermediate
Complex Problem SolvingHighIntermediate
MonitoringHighIntermediate
Operation and ControlHighIntermediate
Operations MonitoringHighIntermediate
Quality Control AnalysisHighIntermediate

03Knowledge areas

O*NET
  • Mechanical
  • English Language
  • Building and Construction
  • Mathematics
  • Production and Processing
  • Customer and Personal Service
  • Public Safety and Security
  • Engineering and Technology
  • Education and Training
  • Design

04Common responsibilities

O*NET

Ordered by importance. Each one is a bullet waiting for a result and a number.

  1. Perform routine maintenance, such as inspecting drives, motors, or belts, checking fluid levels, replacing filters, or doing other preventive maintenance actions.
  2. Inspect, operate, or test machinery or equipment to diagnose machine malfunctions.
  3. Adjust functional parts of devices or control instruments, using hand tools, levels, plumb bobs, or straightedges.
  4. Repair machines, equipment, or structures, using tools such as hammers, hoists, saws, drills, wrenches, or equipment such as precision measuring instruments or electrical or electronic testing devices.
  5. Order parts, supplies, or equipment from catalogs or suppliers.
  6. Diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, or parts catalogs, as necessary.
  7. Design new equipment to aid in the repair or maintenance of machines, mechanical equipment, or building structures.
  8. Assemble, install, or repair wiring, electrical or electronic components, pipe systems, plumbing, machinery, or equipment.
  9. Clean or lubricate shafts, bearings, gears, or other parts of machinery.
  10. Record type and cost of maintenance or repair work.

05Software and tools

O*NET

35 tools across 21 categories. The six largest categories are below; Hot marks a hot technology, In demand a tool employers ask for most often.

Computer aided design CAD software4
  • Autodesk AutoCADHotIn demand
  • Dassault Systemes CATIAIn demand
  • PTC Creo ParametricIn demand
  • Computer aided design and drafting software CADD
Operating system software4
Data base user interface and query software3
Electronic mail software3
Industrial control software2
  • Supervisory control and data acquisition SCADA software
  • Digital direct control DDC energy management software
Project management software2
  • Microsoft ProjectHotIn demand
  • Oracle Primavera Enterprise Project Portfolio ManagementHot
Video creation and editing software2
Word processing software2
Calendar and scheduling software1
  • Computerized time management systems
Cloud-based data access and sharing software1
  • Dropbox
Desktop communications software1
  • Eko
Development environment software1
  • National Instruments LabVIEWIn demand
Enterprise resource planning ERP software1
Facilities management software1
  • Computerized maintenance management system CMMS
Instant messaging software1
  • GroupMe
Internet browser software1
Office suite software1
Presentation software1
Spreadsheet software1
Video conferencing software1
  • FaceTime
Web page creation and editing software1

06Education and preparation

O*NET
Typical education
Post-Secondary Certificate
63% of surveyed workers. Others report High School Diploma or the equivalent (such as a GED) (25%) and Some College Courses (7%).
Preparation level
Job Zone 3 · Medium preparation
Usually vocational training, an associate degree or a few years of related experience.

07Putting it on your resume

ResumeXRays guidance
BEE · How to show it

Lead with the credential and the record. Job Zone 3 roles usually ask for training, a license or a few years of related experience. Put those on the first screen, then show what you did with them.

Name the tools exactly. This occupation is heavy on named software. A skills section that says "Autodesk AutoCAD, Microsoft Windows, Linux, Apple macOS" matches more job descriptions than a general phrase. Use the spelling employers use.

Show repairing and troubleshooting, not just equipment maintenance. Repairing and troubleshooting rank close to equipment maintenance for this occupation. One bullet per role that shows a decision, a tradeoff or a result covers them.

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