Travel Agentsresume guide.
Plan and sell transportation and accommodations for customers. A strong Travel Agents resume shows active listening, service orientation and reading comprehension, and names the tools you have worked with, such as Microsoft Access, Intuit QuickBooks and SAP Concur.
See how a parser reads your resumeFree, no card→01Also called
O*NET02Skills employers expect
O*NETImportance is how much the skill matters to the job; level is how much of it the job demands. Both are worth naming on the resume, in this order.
| Skill | Importance | Level |
|---|---|---|
| Active Listening | Very high | Advanced |
| Service Orientation | Very high | Advanced |
| Reading Comprehension | Very high | Intermediate |
| Speaking | Very high | Intermediate |
| Social Perceptiveness | High | Intermediate |
| Persuasion | High | Intermediate |
| Judgment and Decision Making | High | Intermediate |
| Active Learning | High | Intermediate |
| Coordination | High | Intermediate |
| Critical Thinking | High | Intermediate |
03Knowledge areas
O*NET- Customer and Personal Service
- English Language
- Sales and Marketing
- Geography
- Computers and Electronics
- Administrative
- Telecommunications
- Transportation
- Administration and Management
- Communications and Media
04Common responsibilities
O*NETOrdered by importance. Each one is a bullet waiting for a result and a number.
- Collect payment for transportation and accommodations from customer.
- Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
- Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
- Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
- Record and maintain information on clients, vendors, and travel packages.
- Book transportation and hotel reservations, using computer or telephone.
- Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
- Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
05Software and tools
O*NET30 tools across 12 categories. The six largest categories are below; Hot marks a hot technology, In demand a tool employers ask for most often.
- Microsoft AccessHotIn demand
- Amadeus CRSIn demand
- Travel Agent CMS
- Galor Travel Booster
- Global distribution system GDS software
- Orbitz Worldwide Orbitz for Agents
- Rezopia
- TourCMS
- TourWriter
- TravelCarma
- Travii reservation system software
- Apollo Reservation System
- Globekey Agentkey
- IMS Travel Agent Reservation Software System
- Rezdy booking software
- Rezgo online booking software
- Colibripms Software Colibri
- MGHworld Travel Agents
- Sabre Airline Solutions SabreSonic Customer Sales & Service
- Intuit QuickBooksHotIn demand
- SAP ConcurHotIn demand
- DataSwell
- Illusions Online Illusions OnDemand
- Microsoft OutlookHotIn demand
- Sabre Central CommandIn demand
- Microsoft Office softwareHotIn demand
- Microsoft PowerPointHotIn demand
- Microsoft ExcelHotIn demand
- ZoomHotIn demand
- Microsoft WordHotIn demand
06Education and preparation
O*NET07Putting it on your resume
ResumeXRays guidanceLead with the credential and the record. Job Zone 3 roles usually ask for training, a license or a few years of related experience. Put those on the first screen, then show what you did with them.
Name the tools exactly. This occupation is heavy on named software. A skills section that says "Microsoft Access, Intuit QuickBooks, SAP Concur, Microsoft Outlook" matches more job descriptions than a general phrase. Use the spelling employers use.
Show service orientation and reading comprehension, not just active listening. Service orientation and reading comprehension rank close to active listening for this occupation. One bullet per role that shows a decision, a tradeoff or a result covers them.
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