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Cwsc

Problem Support Manager

Ashburn, VAfull timeunspecifiedgovernment$95k–$145k/yr

Problem Management — Network Operations — Root Cause Analysis — Incident Management — IT Service Management — Network Availability — ITIL — System Monitoring

CWS seeks a Problem Support Manager to lead the problem management function for the U.S. Customs and Border Protection’s (CBP) Network Operations Center (NOC) contract. The Problem Support Manager leads the Problem Management function, ensuring identification and elimination of root causes impacting network availability.