D-fendsolutions
Field Training and Support Engineer
McLean, Virginiafull timeunspecifiedtechnology
Counter-UAS (C-UAS) systems — Radio Frequency (RF) engineering — Technical training and instruction — Hardware troubleshooting — Software support — Customer success management — Third-party partner management — Drone technology
Description
Scope: We are seeking a proactive and seasoned Field Training and Support Engineer to serve as the technical cornerstone of our U.S. Customer Success organization. You will be at the forefront of drone safety and security technology, working in a fast-paced environment where your leadership directly impacts national security and public safety. In this role, you will be the primary product expert for D-Fend’s cutting-edge counter-UAS (C-UAS) hardware and software. You will be responsible for empowering our customers and service partners through world-class training, while providing high-level technical support. This is not a junior position; we require a leader who can navigate complex Radio Frequency (RF) environments, manage third-party service partners, and ensure our clients are mission-ready