Chief of Operations (Service Delivery / O&M Lead)

Colorado Springs, COfull timeexecutivegovernment

Network Operations — IT Service Management — SLA Management — IT Asset Management — DoD Systems — Shift Management — Service Delivery — Operations Management

Description

Owns day-to-day operational execution and 24/7/365 service delivery across a consolidated, multi-site DoD enterprise, including network operations, IT service desk / communications focal point, client systems support, and IT asset management. Primary owner of SLA / PPI performance at the operational level and of shift and coverage management across all supported installations.

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